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Marriott Hotel Account Manager - Digital Field Marketing in London, United Kingdom

Job Number 24083976

Job Category Sales & Marketing

Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Role Summary

This position is responsible for strategically executing comprehensive digital service solutions across a set of hotels, within the Digital Field Marketing team. The Hotel Account Manager will support the available digital activation programs in combination with additional digital service packages offered to hotels by Marriott Digital Studio.

The Hotel Account Manager serves as the primary point of contact with hotels. This individual strategises, plans, directs and coordinates activities across multiple digital work streams to ensure strategies and tactics are implemented in order to meet hotel objectives. The Manager is responsible for ensuring the successful execution of activities and deliverables in a timely matter, within budget and delivers comprehensive reporting against defined metrics. This position reports directly to the Senior Manager.

The Hotel Account Manager will execute, support and educate hotels with the approved Area campaign calendar (destination marketing, demand generation, loyalty, partnerships etc.) as set out by the area Director of Marketing, Digital and Loyalty in collaboration with the Senior Manager.

Skills and experience we will look for in the ideal candidate to join our team:

  • 3+ years’ experience in an online agency or client services position is required or equivalent experience

  • 2+ years’ experience in leading project teams and implementing digital strategies or equivalent experience

  • BS/BA degree in marketing or related field or equivalent certification from higher education

  • High diplomatic and interpersonal skills to ensure efficient and effective operations of teams of associates and business stakeholders. Strong understanding of digital marketing

  • Managing budgets, Workflow management, training & development, Associate Relations, Stakeholder Relations

  • Strong communicator, works independently, Results orientated, building teams, problem solver and decision maker.

Why it’s a great idea to work for Marriott International:

UK

  • We offer ‘hybrid working’ to enable you to live fully and balance home and work

  • 22+ holidays plus public holidays as additional to be sure you have fun and make memories

  • Access to numerous, world class profession and personal learning and development programmes to enable success in your current role but also for your future growth within the Company

  • You will have international team members to share great ideas with and you will potentially travel in this role

  • You, your friends and family will be able to enjoy global hotel, food and drinks discounts and benefits, and explore our world

  • Regular team and office gatherings, both in person and remotely to build our sense of purpose

  • Strong, experienced leaders who will encourage you to grow and mentor you to succeed

  • Choice of pension plan to suit your current and future needs

  • Private Medical Healthcare and parental leave benefits to support your wellbeing and health

  • Various discounted retail and entertainment programmes for you to enjoy

  • Our office provides a modern working environment which includes ergonomic desks and ventilation systems

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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