Job Information
Metropolitan Council Program Technical Specialist in 390 Robert St. N St. Paul, Minnesota
Program Technical Specialist
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Program Technical Specialist
Salary
$61,755.20 - $93,225.60 Annually
Location
390 Robert St. N St. Paul, MN
Job Type
Full-Time
Job Number
2024-00173
Division
Regional Administration
Department
HR LOD
Opening Date
07/03/2024
Closing Date
7/17/2024 11:59 PM Central
Description
Benefits
Questions
WHO WE ARE
This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)
Human Resourcesworks with all divisions of the Metropolitan Council to provide proactive solutions for the Council’s workforce needs in the areas of recruitment, labor relations, benefits, training, organizational development, occupational health, and wellness.
We are committed to supporting a diverse workforce that reflects the communities we serve.
How your work would contribute to our organization and the Twin Cities region:
TheProgram Technical Specialist provides the highest level of administrative support by independently completing complex administrative and technical tasks or actions associated with supporting the Learning and Organization Development (LOD) unit in Human Resources. The person in this position must have a high level of detail, use sound judgment to interpret guidelines, maintain confidentiality and sensitivity, create and edit high-level workshop/class/retreat minutes, adapt procedures, and decide approaches to resolve specific problems. The ability to be flexible, ability to multi-task, and to be professional in stressful or deadline-oriented situations is important.
Full Salary Range: $29.69 - $44.82 hourly/$61,755 - $93,226 annually
What you would do in this job
Monitors and tracks budgets and expenditures.
Prepares purchase requisitions and tracks approval processes for purchase orders, change orders, amendments, pay requests, and invoices.
Provides contract administration for Learning Institute external vendors and large professional development programs (overseeing expiration dates, creating CIM’s, and collaborating with the Procurement department).
Coordinates complex scheduling and logistic arrangements involving conferences, meetings, retreats, workshops and classes under minimum direction and at varying Council and external locations.
Coordinates purchases of learning tools and supplies, memberships to Learning and Development organizations, relevant conferences fees and education/certification fees.
Provides extensive administrative support for Learning Institute classes, Organizational Development interventions and workshops, all professional development programming, and the entire LOD team.
Provides administrative support for Learn (Learning Management System).
Reviews and processes all Tuition Reimbursement requests.
Creates procedures for complex or specialized functions.
Updates and refreshes Learning Institute promotional class flyers and schedules, on the intranet and on digital signage.
Interacts with internal employees, consultants, and contractors.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of completed education (in Business Administration/Management, Public Administration, Communications, or related field) and professional experience providing complex administrative support in a medium to large organization:
High school diploma/GED and five years of experience.
Associate's degree and three years of experience.
Bachelor's degree and one year of experience.
What additional skills and experience would be helpful in this job (desired qualifications):
Bachelor's degree in business administration or communications/writing.
Experience in the public sector – Met Council, State of MN, counties, cities or other.
Experience ordering supplies, P-card administration, and receiving in a purchasing system.
Experience working with Microsoft Word, Excel, PowerPoint, and SharePoint.
Experience managing content on an intranet or Microsoft Teams site.
Experience working for multiple departments or managers on professional development programs; with lead experience as a plus.
Experience fostering equity, diversity and inclusion competency and understanding.
Experience monitoring and tracking budgets and expenditures.
Experience coordinating, planning and organizing large conferences, workshops, classes and meetings.
Experience marketing programs, creating and developing flyers, and survey monkey data gathering.
Experience with Learning Management Systems; providing customer information and guidance on classes offered.
Experience coordinating and managing tuition reimbursement; tracking and approving external training requests.
What knowledge, skills and abilities you should have within the first six months on the job:
Knowledge of department programs and operations.
Knowledge of Metropolitan Council agency policies and procedures.
Ability to perform under limited supervision recognizing when assistance or guidance is required to set priorities or redirect workload; ability to take direction from multiple personnel; ability to coordinate ownership and activities with other administrative personnel.
Ability to schedule meetings, manage calendars, and organize emails in Outlook.
Knowledge of tuition reimbursement processes.
Knowledge of p-card coordination and processing.
Skills in administration and organizing information including problem solving and accuracy.
Ability to display independent judgment, initiative, and organization in solving a variety of problems.
Possess a high attention to detail and follow through.
Proficient computer skills using Microsoft Word, Excel, PowerPoint, Outlook, Teams and SharePoint, and an electronic document management system.
Ability to use or learn computer software programs that are used to manage electronic documents, enter performance goals and progress, enter time and attendance, and to procure goods and services.
Requires tact, courtesy, and cooperation in dealings with others where the primary purpose is the exchange of information.
Ability to handle multiple tasks simultaneously and change workload priorities as necessary to accomplish job responsibilities and projects.
Skilled in organizing information and problem-solving.
Knowledge of basic and commonly used office skills, procedures and equipment.
Ability to interact and work with people including all levels of internal and external customers.
Ability to verbally communicate information clearly and concisely.
Ability to review data, reports and correspondence for details and accuracy.
What you can expect from us:
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
We encourage our employees to develop their skills through on-site training and tuition reimbursement.
We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)
Additional information
Union/Grade:AFSCME/Grade E
FLSA Status: Non-Exempt
Safety Sensitive: No
Work Environment:
Work is performed in a standard office setting. Some positions may require travel between primary work site and other sites.
What steps the recruitment process involves:
We review your minimum qualifications.
We rate your education and experience.
We conduct a structured panel interview.
We conduct a selection interview.
Once you have successfully completed the steps above, then:
If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.
We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
Dental insurance, life insurance and vision insurance
The following benefits are provided to all employees as part of working for the Council. You will have access to free:
Well@Work clinic
bus/rail pass valued at over $1200 per year
parking at many job locations
fitness centers at many job locations
Employee Assistance Program
extensive health and wellness programs and resources
01
Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.
Yes
No
02
How did youfirsthear about this job opening?
CareerForce Center
Community Event/Organization
Employee Referral
Facebook
Glassdoor
Indeed
Job Fair
LinkedIn
Metro Transit Bus Advertisement
Twitter
Website: governmentjobs.com
Website: metrocouncil.org
Website: metrotransit.org
Website: minnesotajobnetwork.com
Other
03
If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.
04
Please select the option below that matches your level of education and professional experience.
High school diploma or GED AND at least five (5) years of complex administrative experience
Associate's degree or two-year vocational/technical degree in Business Administration, Public Administration, Communications, Liberal Arts or closely related field AND at least three (3) years of complex administrative experience
Bachelor's degree in degree in Business Administration, Public Administration, Communications, Liberal Arts or closely related field AND at least one (1) year of complex administrative experience
None of the above
05
If you answered that you have a degree in question #4, please indicate the subject area and type of degree. If this does not apply, write "N/A."
06
Please describe your administrative experience. Explain the type of support you provided and for what type of business department or division, and if it was public sector. Give examples of projects and higher level or lead duties that you were responsible for. If this does not apply, write "N/A."
07
Please select areas in which you have experience (select all that apply).
Publishing documents and managing content on an intranet or MS Teams
Managing work team sites using electronic notebooks, planners, and shared files
Managing multiple electronic calendars
Creating and maintaining a system for organizing and storing both electronic and hard-copy information and records, and implementing record retention policies and procedures
Managing or organizing departmental work plans and project plans
08
Please describe your experience in the areas selected in question #7. Please indicate what systems you've used, what type of tasks you performed that relate to these areas, and for what company. If this does not apply, write "N/A."
09
Please select the Microsoft Office programs you have experience with (select all that apply).
Word
Excel
PowerPoint
SharePoint
Teams
None of the above
10
Of the programs checked in question #9, please describe tasks/ projects you completed that demonstrate your level of competency with each system. If this does not apply write "N/A."
11
Other than Microsoft Office products, please list systems or applications that you have worked with, your level of experience with each, and what type of work you performed with the applications. If this does not apply, write "N/A."
12
Please describe your experience planning and coordinating large events, conferences, workshops, classes, and meetings. If this does not apply, write "N/A."
13
Describe your experience or efforts made to foster equity, diversity, and inclusion competency and understanding. If this does not apply, write "N/A."
Required Question
Agency
Metropolitan Council
Address
390 Robert St. N.St. Paul, Minnesota, 55101
Website
https://metrocouncil.org
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