FirstBank Jobs

Overview

Element has an opportunity for a Business Development Associate . In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects.

You will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients. It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader NQA Sales Team, General Manager, and lab/technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.

Responsibilities

• Create and send quotations to potential and existing clients.

• Completion of all documentation relating to quotations and customer structure changes.

• Review incoming RFQ information and follow up with customers to obtain additional technical information where required.

• Technical documentation review.

• Entries in NQA’s system for contract review.

• Assist Regional Sales Managers with follow-up on quotes.

• Support internet-based marketing initiatives, blogs, etc. by proofing material & providing required information.

• Participate in Growth Meetings to support the needs of the Sales and Operations team.

• Participation in daily Operations Meeting.

Skills / Qualifications

• Previous Customer Service, Sales or Administrative experience Bachelor’s or higher degree strongly preferred

• Detail Oriented

• Ability to prioritize work-flow in regards to opening/responding to/typing/formatting and sending of RFQ’s and Quotations

• Excellent Organization skills

• Excellent Communication and Customer Service skills (written and oral)

• Ability to Work Independently

• Must be able to work in a fast-paced environment, have the flexibility to change priorities, and multi-task

• Must be well-versed in Microsoft Word, Excel, Teams & Outlook. Powerpoint is a plus

• Ability to Utilize Outlook Tasks and Calendar

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Job Locations US-MA-Acton

ID 2024-14056