FirstBank Jobs

[Akron, OH]{lato",="" sans-serif"=""}

[Community Team - Akron /]{lato",="" sans-serif"=""}

[Full Time]{lato",="" sans-serif"=""}

You will:

- - Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments - Build trust and develop relationships with individuals living with SMI, by first identifying and addressing immediate needs - Empower individuals to identify and pursue their personal recovery goals - Model and teach safe and healthy coping strategies - Serve as primary point-of-contact for individuals, facilitating ongoing engagement - Apply advanced engagement techniques; on-the-job training will be provided as needed - Partner with individuals to facilitate engagement in supportive services to help meet self-directed wellness goals - Identify social determinants of health that may be able to be addressed. - Facilitate warm hand-offs to other team members for assistance in navigating benefits and resources - Assist with gathering information required for obtaining benefits and services - Address transportation barriers by assisting in accessing transportation benefits, navigating public transportation, and providing transportation as needed - Engage in care coordination to assist individuals in accessing appropriate mental and physical health services, and advocate for the individual's personal goals with providers - Provide support via activities such as accompanying the individual to appointments - Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support

You will be a good fit if you have:

- - - Empathy, compassion, and approachability - Excellent listening, communication, and interpersonal skills - Personal knowledge of recovery - Patience and persistence - Desire to help people in need and support their path to wellness - Comfort working as part of a multidisciplinary team - Basic computer skills

The required experience you bring to this role includes:

- - Lived experience with SMI and/or SUD - Qualified as a Certified Peer Recovery Specialist OR eligible and willing to get certified within 6 months of employment - Ability to operate a vehicle (company vehicle may be provided), including a driver's license that is active and in good st