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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12629535\ Positio Title: Dental Clinic Clerk II - (CS25-161)\ \ Location: Alton, IL\ \ \ Division: Dental Med, School of\ \ Apply Before: 00577\ \ Department: Dental Med, School of\ \ FLSA: Non-Exempt\ \ Description: Description\ \ Overview\ \ Are you enthusiastic about delivering top-notch customer service to patients in a friendly and professional dental clinic?\ \ The SIU School of Dental Medicine in Alton, IL seeks full-time qualified Dental Clinic Clerk II candidates to support phone calls, prepare & maintain electronic patient charts, and assist faculty in providing effective and efficient patient care at the School of Dental Medicine.\ \ The SIU School of Dental Medicine provides a range of treatments, cutting-edge dental therapy, and individualized care in a modern and relaxed setting.\ \ What You Will Do\

• Answers, screens, and routes telephone inquiries from patients to handle messages, transfer calls or locates party via public address system
• Assist Team Leaders in ensuring that all patients are actively being treated, transferred, placed on recall or inactivated by performing computer entries as directed
• Schedule emergency, screening, consult appointments for student, faculty, residents, and patients
• Provides, relays, and retrieves information to assist students, dentists, Team Leaders and faculty for patient management
• Utilizes clinical information system, kiosks, reports, and databases needed to manage patient care, student, faculty, and clinical needs
• Prepare, maintain, control distribution, retrieve, and file electronic patient charts

\ \ Minimum Acceptable Qualifications\ \ Minimum Acceptable Qualifications\

1. High school graduation or equivalent
2. One year (12 months) of experience:

• Comparable to that performed at the Dental Clinic Clerk I (<https://www.sucss.illinois.gov/pages/classspec/ViewSeries.aspx?tblCS_SeriesID=103>) level of this series

OR\

• Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution

\ \ The Ideal Candidate Will Have\

• High degree of people skills
• Ability to effectively communicate in person and via phone to work harmoniously with patients, parents, staff, students, and faculty
• Experience with basic business software with the ability to enter data utilizing spreadsheets and databases
• Knowledge of dentistry, terminology, and practice is preferred

\ \ What We Offer\ \ Monday-Friday 8:30-5:00 onsite work schedule\ \ SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:\

Medical, dental, and vision insurance

University tuition waivers (full-time receive 100% waiver of tuition)

Life insurance

SURS retirement plan

Supplemental retirement savings plans

Paid vacation and sick leave accrual

Generous holiday schedule/paid holidays

WorkLife programs

Employee Assistance Program (mental health and wellness)

Employee discounts (local and national retailers)

Flexible Spending Account Pr\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

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