Job Information
State of Utah - Jobs Technical Support Specialist II in AMERICAN FORK, Utah
The Division of Technology Services (DTS) is looking for someone who loves to solve problems,is passionate about new technology,and is a talented and motivated individual looking to pursue a career with us as a Desktop Services Technician. We support all state agencies in the geographic area and a variety of enterprise applications offering a challenging fast-paced work environment. This position requires a high level of expertise and broad experience in desktop hardware,applications,and advanced troubleshooting. You will work under the direction of the area supervisor and become a key team player in the Rural Central Support group. You will be expected to be proficient in setting up and imaging Windows desktop operating systems.
There may be times when you will be required to work extended hours and/or weekends to implement changes,troubleshoot issues,or complete project tasks. You will be required to have a valid driver s license and be able to drive to locations within the coverage area.
You will work with all hardware and software products used by the customers in the geographic area,supporting multiple agencies,helping to troubleshoot problems and provide customers solutions. You will be part of a larger team,however,you will primarily be working independently.
This position will be located in the office.
Why join our team?
We have great business partners who want to serve Utah citizens efficiently and effectively,while working within the guidance of their federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team. You will receive great health and retirement benefits,such as,generous paid time off so you can spend more time with your family and have a positive work life balance.
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to view a summary of all the benefits we offer. *The Agency: To learn more about The Division of Technology Services check us out* **
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. The State's environment is a highly optimized blend of systems responsible for collecting,processing,and distributing millions of data elements every day.