FirstBank Jobs

Patient Services Intermediate

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

MDentistry: advancing health through education, service, research and discovery.

MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, and Inclusion.

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Responsibilities*

Opens, closes and maintains clinic schedules for DFA Perio providers. Schedules surgeries including surgery requiring IV sedation and other patient appointments, coordinating with other offices or departments when necessary. Requests prior authorizations, enters treatment codes (including oral medicine ICD-10 codes) and charges reconciles cash and credit card payments. Requests predeterminations from insurance companies, documenting them when they are received. Manages all aspects of DFA referrals, internal and external. Answers calls and voicemails, schedules as appropriate or triages to appropriate place. Goes over treatment plans and treatment costs with patient.

Registers new patients, checks in and checks out patients, rotates covering at information desk/front desk area as appointed. Register's patient insurance.

Supports Grad Perio front desk as needed. Supports and interacts with faculty, staff and students. Works daily and monthly reports, provides information to administration in POM as needed.

Required Qualifications*

High School Diploma or GED, prior experience performing complex scheduling, ability to prioritize work according to deadlines and ability to multi-task. Exceptional interpersonal skills and ability to work well within a team setting. Communicates effectively. Demonstrates active listening, written, verbal and information technology skills. Excellent organizational skills and attention to detail. Ability to maintain regular attendance in order to complete the responsibilities of the position.

Desired Qualifications*

Knowledge of advanced dental terminology, knowledge of MiDent, dental billing and coding.

Work Locations

This position is located at 1011 N University Ave, Ann Arbor, MI

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

250803

Working Title

Patient Services Intermediate

Job Title

Patient Services Intermediate

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

School Dentistry

Department

DENT Periodontics

Posting Begin/End Date

6/24/2024 - 7/08/2024

Salary

$42,000.00 - $49,000.00

Career Interest

Healthcare Admin & Support

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