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Transit Management of Central Maryland Public Transit Dispatcher in Annapolis Junction, Maryland

Coordinates a variety of activities relating to the routing and dispatching of vehicles and operators. Create, maintain, and monitor daily fixed route and para transit manifests/schedules. Monitor and/or respond to various calls including two-way radios, mobile phones, and department phones. Verify and monitor vehicle locations via computer and two-way radios. Communicate effectively on incidents, accidents, emergencies, and issues to the operations supervisor and management staff. Coordinate with supervisors, police, and other dispatchers as required. Effectively and efficiently resolve problems by working with supervisors, maintenance staff, and appropriate personnel. Prepare daily trip schedules/manifests and reports. Collect, record, and prepare reports. Verify and distribute information to appropriate staff. Document operators call-outs and attendance. Processes route openings, insertions, and extensions. With proper consultations, authorizes trips outside of transit services when necessary. Schedules alternative routes when necessary and assists with rides for passengers. Uses automated computer system to retrieve schedule information.

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