FirstBank Jobs

Overview

Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community?

Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?

Would you like to do that from the comfort of your own home?

If you said yes to the above, this position is for you.

What you'll bring

• Bilingual (English/Spanish) oral and written communication skills

• Active EA Certification, CPA, or Practicing Attorney

• Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)

• Ability to write clearly and concisely, using simple language to explain complex tax issues

• Excellent use of the English language, including spelling and grammar

• Ability to understand and interpret customers' tax questions without seeing their tax return

• Excellent critical thinking, problem-solving, and research skills

• Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management

• Ability to work a full-time schedule (40hrs per week), flexible within five set days of the week

How you will lead

• Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns

• Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals

• Various other projects using effective writing skills

• Remote work-from-home

• Ability to type or voice-to-text proficiently

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.