Job Information
Accenture Process Design Specialist in Arlington, Virginia
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
You Are:
The Process Design Specialist will work in the Program Management team in the CISO organization. This role will help all the teams within the CISO organization gain efficiency in their process through evaluation of process design improvements, tool workflows, and automation.
The Work:
Evaluate, map, design, and create business process flows for the different CISO teams
Assist CISO teams in mapping/designing new process flows that support CISO operations
Evaluate existing processes for where automation and tool workflows can be leveraged
Facilitate process mapping sessions that serve as input to workflow creations in ServiceNow, Jira, or
other tools leveraged by the CISO organization
Work with the applicable IT teams to document requirements, build/develop workflows, test tool
changes, and champion the change release with the receiving team
Build process automation for standard repeatable processes to streamline and gain efficiencies
Create a monthly bulletin of process and tool changes and resources that could be leveraged by team leads
Create and maintain internal SOPs for team processes
Lead team meetings on a rotational basis
Provide support to major team events and meetings (i.e. All Hands, trainings, tool roll outs etc.)
Here's What You Need:
U.S. Citizenship
2+ years of experience doing process design work
1 year of experience with processing mapping using tools like Visio
3 years of experience doing process engineering
Experience developing dashboards in PowerBI and PowerAutomate
Workflow development experience in ServiceNow and Jira
Ability to manage multiple projects with overlapping time constraints
Ability to apply critical thinking skills and problem solve
Excellent communication (written and oral) and interpersonal skills
Bonus Points:
Problem solving, communications, and group facilitation
Demonstrated experience in writing and presentation skills
Proven success in contributing to a team-oriented environment as well as working independently
Experience with Salesforce development
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits) We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:
$76,300—$154,800 USD
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
_Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. _ Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the _ Accenture Equal Opportunity and Affirmative Action Policy Statement (https://afscommunities.force.com/careers/s/equal-opportunity-annual-policy) _.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you _ _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.