Job Information
Insight Global Remote Telecom Project Manager in Atlanta, Georgia
Job Description
On behalf of our large, enterprise level customer, we are seeking a Project Manager in telecom with AVPN and ADI services for the end client: State of CA. The contract is a massive, highly customizable client contract that requires the management and tracking and in some cases, the incidents for support requesting orders, working with order teams directly to setup the process with them and more for thousands upon thousands of orders. Therefore it is essential for this candidate to have previous AT&T experience to understand how to navigate the systems, understand the products including AVPN and ADI as well as all the associated requirements for order, processing, and billing. Essentials skills are managing a large volume of products and tracking with Advanced Excel skills.
Other job details:
Fast paced so not enough time to follow the standard order process, so it's being able to ask questions and reach out for learning processes. - Spreadsheet for 1,000 circuits, take the request, initiate and get requests back
Confirm, Track, Post complete back to the Program Lead (Shari)
Complex services, circuit and a port, coordinate and all have billing tied to them
Access a myriad of AT&T systems (no instruction document)
Extremely organized, manage large data sets across Excel, spreadsheets and multiple data sets
If you misalign, take customer out of service and mess up thousands upon thousands of users
EVERY state agency in the whole state of California
Not doing test and turnup but all active working service so it takes system changes for that to happen
Backend system work for orders and moves
Circuit, port and router moves together
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Experience with AT&T's AVPN and ADI products
Ability to utilize and understand GPS system (global provisioning system), an inventory tool for managed services utilized for routers and drives into billing
Predominately managing a client network, in order to do that, supply a router to the client on prem, supply AT&T owned and managed router, monitoring it with a telephone line, for blips/hiccups/etc
Utilize EFMS for tracking orders
POCITS (circuits are provisioned): Orders go into this system and system drives billing
Excel is important but other applications even more important, sort spreadsheets, filter and maintain data null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.