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State of Maine, Bureau of Human Resources Security Operations Center Analyst- Technical Support Specialist in Augusta, Maine

Security Operations Center Analyst- Technical Support Specialist

Augusta , Maine , United States | Office of Information Technology | Full-time

Apply by: June 17, 2024

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OFFICE OF INFORMATION TECHNOLOGY - MAINEIT

SECURITY OPERATIONS CENTER ANALYST II

THIS POSITION IS AN ON-SITE POSITION IN AUGUSTA, ME

Opening Date: June 3, 2024

Closing Date: June 17, 2024

Job Class Code: 0870

Grade: 27

Salary: $64,990.64 - $87,834.24 (includes 15% stipend and eligible for an additional 5% training bonus)

Position Number: 004250761

The Office of Information Technology, Information Security Office is seeing aSecurity Operations Center Analyst II(Technical Support Specialist) to serve as vital member of the Security Operations Center within the MaineIT Information Security Office, performing continuous monitoring of critical systems for the State of Maine. The candidate will be a member of a team focused on endpoint detection and response, antivirus protection, endpoint investigations, and other endpoint security and incident response activities. The candidate must be knowledgeable about how the products and processes fit into the broader Security Program and generally understand information security concepts, methods to combat against emerging threats, and adversary Tactics, Techniques, and Procedures.

The candidate will be primarily responsible for Tier II level SOC Analyst duties with our Endpoint Security and Incident Response group with an opportunity for participating in our Vulnerability Management and Testing processes as needed to meet the operational requirements and goals of the SOC. The Information Security Office SOC located in Augusta, Maine, provides 24x7 security monitoring support, and requires the position to participate in an on-call rotation. Work is performed under limited supervision.

Representative Tasks:

  • Understanding of detection and response, antivirus, and other endpoint security topics based on industry best practices.

  • Understanding of detection and response, antivirus, and other endpoint security product features to effectively use the tools to monitor security threats and to engage in endpoint investigations and incident response activities.

  • Understanding of threat hunting methodologies and of various Tactics, Techniques, and Procedures used by threat actors.

  • Ability to work independently and with a team in meeting organizational goals and objectives.

  • Ability to manage detection and response, antivirus, and other endpoint security solutions to monitor and contain threats.

  • Ability to effectively work with members of the SOC and other MaineIT teams to document polices and processes, and to provide analysis reports as required.

  • Ability to recognize common attack vectors such as, recon scans, botnet, malware, command, and control activity (C2), worms, trojans, and viruses.

  • Ability to use correlation tools such as log aggregation tools or a SIEM for analysis.

  • Knowledge in designing, implementing, administering, and troubleshooting endpoint security configurations to strengthen protections, minimize gaps, and improve endpoint client performance.

  • Knowledge in client device management and vulnerability management identification and remediation.

Required Skills and Experience, and Relevant Education:

  • A minimum of 6 years of a combination of related post-secondary education, technical certifications, or technology related work experience. Related training, internship experience etc. may be credited as related experience on a month-per-month basis.

  • The ideal candidate will have knowledge of Windows and Linux systems and their associated scripting languages, experience with AWS or Azure cloud environments, and will have worked with endpoint security platforms such as Microsoft Defender for Endpoint, FireEye, Crowdstrike, McAfee, or similar, and with vulnerability testing products such as Windows Defender TVM, Tenable Nessus, Rapid 7 InsightVM, Qualys, or similar. Experience with any of the popular SIEM platforms is also desired (Splunk, Azure Sentinel, Sumo Logic, LogRhythm, Elasticsearch, etc.)

  • Preference will be given to those with at least five years of information security experience, with a focus on Endpoint Security, Incident Response, and Vulnerability Management within an enterprise environment is preferred. One or more relevant technical security certifications are a plus (GIAC, ISC2, CompTIA, EC Counsel, etc.

The selected candidate will be required to pass the required background checks(fingerprinting may be required) as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

  • Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Apply by: June 17, 2024

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