Job Information
TEKsystems Customer Service Representative in Austin, Texas
Description:
Key Responsibilities include:
• Responds to telephone, mail or fax requests for new orders or changes in service; provides product, pricing, and delivery information; inputs customer
orders/changes.
• Inputs and maintains customer order information (e.g., purchase orders, sales orders, quotes, invoices, service orders, work orders, etc.); prints reports.
• Performs system inquiries regarding sales order and shipping status; provides basic instruction to other HORIBA staff regarding dissemination of status
information.
• Generates appropriate sales order and shipping documents, corrects billing discrepancies; resolves incorrect term and condition issues with customers.
Skills & Qualifications:
2 yrs data entry & customer service experience
Knowledge of accounting and shipping procedures, if possible, SAP is a plus.
Knowledge of EXCEL basis format
Semiconductor experience is preferred but not required
Shift:
No weekends
8a - 5p M-F
Onsite
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.