FirstBank Jobs

Description

EUCO On-Road Services is looking for a Lead to support in ongoing and upcoming projects. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create process solutions.

The successful candidate should be able to communicate efficiently with different stakeholders, since it will require a proactive written and verbal communication with other departments and external stakeholders.

Key job responsibilities

• Be an active player on daily escalations

• Support different CO processes (metrics deep dive and projects)

• Identify root causes of deviation, via cause and effect analysis

• Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others

• Review and analyze deviations data, followed by development of corresponding action plans to reduce future deviations

• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any processes that are impacting the quality performance

• Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements

Basic Qualifications

• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook

• Willingness to work different shifts

• Fluent use of English

Preferred Qualifications

• You’ve already gained experience in a Logistics or Transportation environment.

• You are a solid team player.

• You are flexible and remain level-headed at all times, even in the face of unexpected or unplanned situations.

• Availability to adapt to night shift pattern.

• Working experience on programming and coding languages (SQL or Python).

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