Job Information
Trane Technologies Service Technician Trane UK North West in Basingstoke, United Kingdom
At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
The role will cover the North West area of the UK, however depending on workload may be required on occasion to cover the UK.
Job Summary:
To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises.
To attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment
Maintain verbal and written communications with customers and others in a professional manner
Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary
Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe
Liaise with customers to ensure that any work is done with their approval
Request additional parts on a timely basis to enable a proper timely workflow
Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time
Complete and submit Engineers’ Job sheets in timely and correct manner
Advise any potential new business in Service or Sales through the appropriate channel
Adhere to all Health & Safety requirements and legislation
Report any potential or actual incidents of a dangerous nature
Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable
EHS
Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL
Use of Personal Protective Equipment (PPE’s) during visits at site.
Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required
Skills and Capabilities required
Customer focused
Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases
Strong communication skills both oral and written
Highly customer focused and proactive
Commercial acumen
Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
Strong Technical Bias to problem solving
Qualifications and Experience:
Significant and proven experience as a technician in HVAC business.
Excellent phone and interpersonal skills
Ability to work under pressure
Strong verbal and written communication
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.