FirstBank Jobs

Job Information

Citigroup Operational Risk Senior Vice President in Belfast, United Kingdom

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Operational Risk Management Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Operational Risk Management (ORM) is seeking to hire an Operational Risk Senior Vice President to support its growing footprint, with a focus on Lending Operations, Cash Services, Tax Information Reporting, Balance Sheet, and Controls within the Services, Markets, Banking, International, and Client sector.

This role is part of the Second Line of Defense (2LOD) and is critical in providing independent oversight, assurance, and effective challenge to the bank’s operational risk management activities. The ideal candidate will have a deep understanding of operational risk within the banking industry, strong analytical skills, and the ability to influence and collaborate with stakeholders across the organization. Key responsibilities include identifying, assessing, and mitigating operational risks, ensuring compliance with regulations and internal policies, and providing strategic guidance on risk management initiatives.

You will require high level of proficiency in risk management practices, strong analytical skills, excellent communication (both written & verbal), and ability to think strategically to be successful in this position. You will have a demonstrable ability to guide and lead a team delivering tangible results, fostering a culture of risk awareness across the organization experience in risk management practices, strong analytical skills, excellent communication (both written & verbal), and ability to work both independently and as part of a team.

What you’ll do

  • Provide independent oversight and assurance over the bank’s operational risk management framework, ensuring compliance with regulatory requirements and internal policies, plus lead and guide a team of risk professionals, providing mentorship, guidance, and performance evaluations.

  • Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First Line of Defense (1LOD), as well as actively be involved in Operational Transformation Programs, including regulatory commitments, providing an independent assessment, credible challenge, sign-off authority, etc.

  • Produce comprehensive and accurate risk reports for senior management & Regulators, highlighting key risks, trends, and emerging issues. Collaborate with other risk functions to provide a holistic view of the Business risk profile.

  • Analyze operational risk data to identify patterns, root causes, and potential areas of concern. Use this information to develop targeted action plans and participate in the ongoing development and refinement of Citi’s Operational Risk Management Framework and underpinning Policies, Standards, Procedures.

  • Independently leverage risk assessment tools & methodologies to conduct thorough investigations into areas of concern, ensuring that tangible outcomes are achieved.

  • Conduct root cause analysis of significant incidents and ensure that appropriate corrective actions are implemented. Monitor the effectiveness of incident management processes and recommend improvements as necessary. Conduct risk assessments and reviews of business units to identify, assess, and monitor operational risks.

  • Build & maintain effective working relationships with Operational functions, positioning yourself as a trusted partner, leading to better alignment of risk management activities with Business objectives.

  • Act as a trusted advisor to business units, providing expert guidance on risk mitigation strategies, control enhancements, & risk reduction measures and facilitate risk workshops, training sessions, and awareness programs to promote a strong risk culture within the bank.

  • Monitor regulatory developments to ensure the organization remains compliant with evolving legal requirements, proactively manages emerging risks, & makes informed strategic decisions, as well as contribute to strategic planning sessions devising comprehensive plans that align with the organization's goals & objectives.

What we’ll need from you

  • Significant Risk Management expertise.

  • Knowledge of Operational Processes and underlying Policies, Procedures, Regulatory requirements is preferred.

  • Proven record of delivering tangible outcomes in risk management, demonstrating ability to apply expertise effectively & drive meaningful results.

  • Strong analytical skills with the ability to analyze risk data, identify trends, & develop actionable insights; and problem solving and interpersonal skills with flexibility to navigate dynamic business environments.

  • Outstanding communication and influencing skills through all levels of the organization, with the ability to articulate & present complex risk concepts.

  • Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.

  • Ability to think strategically & develop long-term risk management plans and solutions, as well as demonstrable leadership with the ability to lead and mentor a team.

  • Bachelor’s/University degree and Master’s degree preferred. 

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

  • A discretional annual performance related bonus

  • Private medical insurance packages to suit your personal circumstances

  • Employee Assistance Program

  • Pension Plan

  • Paid Parental Leave

  • Special discounts for employees, family, and friends

  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

DirectEmployers