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This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

The “Avenue Bellevue” development is a newly constructed mixed-use hotel, retail & residence project "The Avenue" consisting of 365 luxury serviced condominium units in 2 towers opening Summer of 2024, surrounded and in synergy with the 208 rooms and suite first class “InterContinental Hotel Bellevue”, convention center, several restaurants, 1,000-unit parking garage and extensive 100.000sf luxury retail space.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

We are seeking to hire an experienced Restaurant Supervisor for our Food and Beverage outlets. As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Duties Include:

• Under direction of the Director of Food and Beverage, ensure Restaurant outlets are supervised on a daily basis.

• Assist with associates work schedules as needed.

• Be the direct point of contact for all Restaurant associates.

• Perform opening or closing duties when needed.

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations

• Monitor, observe and assist in evaluating team member performance

• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints

• Ensure compliance with health, safety, sanitation and alcohol awareness standards

• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly

• Assist in monitoring inventory and inventory control

• Communicate and delegate tasks to the team

• Ensure compliance of brand standards

• Manage guest queries in a timely and efficient manner

• Assist other departments wherever necessary and maintain good working relationship

• Ability to work a flexible schedule, including evenings, weekends and holidays

What we need from you

• 1+ years supervisory experience

• 2+ years full-service restaurant experience as a server or bartender

• Previous hotel experience preferred, but not required

• Good knowledge of restaurant operations, including bar and In-room Dining

• Current Food Handlers and MAST permit, or willing to obtain one within 14 days of hire

• Experience working in Micros or Simphony system preferred, but not required.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

In addition to competitive salary, we also offer a comprehensive benefits program.

· Medical, dental and vision insurance

· Free parking

· Supplemental Medical insurance including Hospital Indemnity, Accident insurance and critical illness

· Basic Life and accidental dismemberment

· Life insurance buy ups

· Employee assistance programs

· Competitive matching 401 k

· Pet insurance

· Hotel discounts program

· Paid time off

· Paid Holidays

Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

This position pays $25.00/hour

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.