FirstBank Jobs

Requistion ID : 77762

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

1. Position Overview

As Senior Sales Specialist, Connected Technology Solutions (CTS ) (Equipment and CADCAM), this role is responsible for;

• managing and growing the entire Connected Technology Solutions (CTS) range of products in a specific territory including the coordination and submission of Government tenders, ensuring customer needs and financial objectives are met

• collaborating with other DS team members from marketing, technical service, customer service, IT and finance to achieve business outcomes as outlined in sales & marketing plans

• ensuring strategic direction is being executed.

1. Primary Objectives

• Manage and grow sales and market penetration of Dentsply Sirona CTS products within a specified territory

• Undertake market and competitive analysis to ensure pricing strategies position brands in the marketplace to optimize revenue and market share.

• Collaborate with other team members locally and globally to achieve business outcomes as outlined in the sales & marketing plan

• Be an expert for the customer on DS CTS products

• Responsible for ensuring strategic direction is being executed in specified territory

• Responsible for developing and maintaining relationships with external customers at all levels including but not limited to:

• Dental practitioners and staff in practices and clinics

• Practice Management and Operations Teams

• Procurement

• KOL’s

• Together with the National Equipment Manager and Business Development Manager, coordinate the submission of Government Tenders in specified territory

• Coordinate and conduct sales meetings and product training for customers

• Effectively and professionally present to groups of dental care professionals, including dental student and postgraduate education departments

• Develop and maintain strong relationships with key personnel including all relevant sales and market personnel

• Quote and negotiate prices, prepare contracts and record orders

• Develop tender proposals

• Project-manage the sourcing and delivery of products to the customer

• Provide after-sales support, such as applications and maintenance training

• Participate in product development, marketing and client education activities, as necessary

• Comply with all corporate governance requirements and regulatory requirements

• Assist in the training and coaching of new sales colleagues

• Maintain and update the CRM (customer database)

• Collaborate on marketing programmes by monitoring and providing accurate tracking, reporting and follow up to ensure a consistent and professional marketing campaign

• Be able to articulate business as well as clinical benefits of the products

• Professionally manage and process customer complaints in accordance with DENTSPLY Sirona procedures

• Undertake ongoing strategic market analysis to ensure responsiveness to changes, market trends and competitor activities

• Execute, in own territory, programs to build awareness, including but not limited to lunch & learn educational events; practice open days and both live and online events

• Measure and monitor the success of training and support activities

Knowledge

• Knowledge of the dental industry

• Ensure ongoing currency of functional and technical knowledge via self-directed learning and proactive involvement in training and personal research

• Ensure ongoing currency of systems and procedures via self-directed learning and proactive involvement in training as required

Teamwork

• Work as a team, provide back up and support and share responsibility for completion of tasks as required

Health and Safety

• Adhere to all health and safety procedures and policies to ensure a safe working environment

• Proactively identify and report safety and health risks to ensure continuous improvement of occupational health and safety practices

• Wear all personal protective equipment as required

• Maintain awareness and understanding of internal safety procedures and adhere to these at all times

• Proactively report and manage safety issues and promote health, safety and wellbeing

1. Position Dimensions

Number of positions reporting to this position is varied dependent on size and complexity of the region

• Number of direct reports; Nil

• Number of matrix reports; Nil

1. Decision Making Authority

• Reviewing policies and procedures and making recommendations as required

• Approval as per Finance authority matrix

1. Relationships

• All Dentsply Sirona team members

• Customers

• KOL’s

Your Profile:

1. Experience and Qualifications

• Relevant degree in science or business related discipline

• Demonstrated experience in a similar position

• Formal sales training

• Commercial experience in healthcare is essential / dental background preferred

• Experience selling technical capital equipment

• Consultative approach

• Excellent communication skills and business acumen, result driven with proven ability to build strong and commercially beneficial relationships with key customers

• Able to interpret complex business information and analytics

• Excellent communication and presentation skills through digital channels as well as personal meetings

1. Skills

• Demonstrated strong business acumen

• Maturity of judgement and discretion

• Excellent attention to detail

• Capacity to operate independently

• Excellent written and verbal communication skills

• Advanced level computer skills with proficiency in MS Office Suite, Excel, Word, Powerpoint

• Strong interpersonal skills with a demonstrable ability to work within a changing environment

• Willingness to contribute to and support team goals

• Excellent organisational and time management skills

• Ability to priorities conflicting workloads and multitask

• High levels of personal drive and motivation

• Leads by example and acts as a role model to the broader team, consistently demonstrating Company Values and standards and striving for continuous personal and professional development

Dentsply Sirona is an EEO employer committed to fairness, diversity and respect. As such, Dentsply Sirona will respond to requests for Reasonable Adjustments from applicants with disabilities.

We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds. All successful applicants must be eligible to work in Australia and New Zealand.

We look forward to receiving your application.

For more information about Dentsply Sirona, please go to www.dentsplysirona.com

Please note Dentsply Sirona operates a direct sourcing model so please no agency introductions.