Job Information
Amazon Coordinator, Catalog Operations – Quality Control & Affiliations Management - 24 Month Contract in Berlin, Germany
Description
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
Based in Berlin, Audible GmbH is looking for a Coordinator, Catalog Operations to support various editorial and operational processes needed in order to efficiently publish and update Audible's catalog metadata. In this position, you will work as part of a team that accurately enters, edits, and maintains metadata, audio assets and image art for all products. You will focus on quality control and affiliations management through complete and accurate data entry of all product metadata, which includes utilizing a variety of tools to quickly and thoroughly research various ad-hoc requests.
This position is a 24 month fixed-term contract.
ABOUT YOU
You enjoy working with systems, processes, structured data, and literature in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.
As a Coordinator, Catalog Operations – Quality Control & Affiliations Management, you will immerse yourself in...
Catalog Updates and Ticketing: Perform, process and verify daily metadata update and correction requests received from providers, customers, and internal stakeholders via tickets or other sources, and ensure that requests are answered appropriately and in due time
Affiliations Management: Enhance customer discovery by creating, verifying and updating product relationships such as Category Assignments, Series Affiliation (e.g. linking works in a trilogy), Title Authority (grouping different versions of works together) or Contributor Authority (bibliography)
Post-Production Quality Control: Monitor and act on regular reports to 1.) ensure timely audiobook releases across Amazon and Audible services with accurate and complete metadata, and 2.) ensure up-to-date metadata throughout the products’ lifecycles
Process/Workflow Improvement & Documentation: Envision, articulate, implement, and document streamlined processes and workflows; foster alignment across (inter)departmental teams for maximized standardization across metadata-related workflows; weigh risks and gains to drive change
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
Basic Qualifications
Excellent command of written and spoken English, and either German, Italian, Spanish or French
Prior experience in data entry or proofreading
Prior experience in quality control/assurance
Experience with Windows operating environment, fluency in Outlook and MS Word
Excel experience, using advanced features such as pivot tables and vlookup
Preferred Qualifications
B.A./B.S. or equivalent degree, preferably in Humanities
Highly organized and demonstrated focused attention to detail
Additional language skills in other languages, such as German, Italian, Spanish, French or Portuguese
Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
An avid consumer of media, including books/periodicals (audio and digital reader), websites, blogs, and other digital content sources
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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