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Continental IT Specialist (Team Lead) in BGC, Taguig, Philippines

Continental Shared Services consists of approximately 200 employees across all functions (30 cost centers with a 7M Euro Annual Budget)

▪ Automotive IT: Business Applications (SAP), Manufacturing Applications (MES Camline & Industry 4.0 initiatives), Engineering Applications, Infrastructure (i.e. Clients, Datacenter), Information Security

▪ Corporate Infrastructure including APAC ServiceDesk (follow-the-sun)

▪ Corporate Functions: Purchasing, Quality, HR, Finance, Business Analytics

▪ Finance Service Center Phils.

▪ Continental Business Consulting

▪ Financial Standards & Systems

▪ Regional SMY Operations

Responsible for planning, support, coordination and leading computer related activities of CSF organization.

S1: Business consulting and projects:

- Consult and coordinate project activities, which Local IT provides to local Business, on request or proactively.

  • Continuously enable business to optimize the business processes.

S2: Business Application consulting and support:

  • Support applications in all local business processes from the IT side on business request.

    • Infrastructure provisioning to support Business Managed Application (non-standard application)

    • Consult local business in creating value by using business applications

S4: User and Workplace Consulting and Support

- Active Directory management of PC objects

  • Telephone / Voice management

  • Provide 2nd level user support in resolving IT related issues

S5: Information Security

  • Conduct or support risk management activities (i.e. risk assessments, business impact analysis)

  • Monitor the development and maintenance of local IT emergency- and contingency plans.

  • Advise in all local aspects of identity- and authorization management.

  • Execute regular ISMS (=Information Security Management System) assessments, drive the mediation of findings gathered during own and other InfoSec assessments.

  • Prepare / manage / represent location for all InfoSec aspects of customer and internal audits

S6: Network Consulting and operation

  • Lifecycle Management Active network components

  • System Management of standard Active network components

  • IP network address management

  • Advanced LAN monitoring

  • Support Local Internet breakout

  • Coordinate local Maintenances (e.g. DC Shutdown / Power / LAN) according to central Change management Guidelines.

S7: Server & Storage and Database Operations

  • Lifecycle Management of all service related hardware and software

  • System Management of all service related hardware and software

  • Control of all business critical systems inside the data center

  • Management of folder and file permissions

  • Backup and Restore Operations and Administration

  • Managing disaster recovery process

S8: Data Center Facility & Operations

  • Lifecycle Management of active and passive data center components

  • System Management of active and passive data center components

  • Monitoring of data center, fire protection, UPS, etc.

Others

Perform all other duties assigned by supervisor or manager

  • Bachelor’s degree in Electronics and Communication Engineering / License ECE

  • At least 3 years of IT experience as System Administrator focus on server, database, network and telephone administration.

  • At least 5 successful project improving system performance and availability is an advantage.

  • Can interact effectively and collaborate with international audience with intercultural differences.

Competencies:

  • Good English communication ( verbal & written)

  • Customer service skills

  • Problem-solving skills

  • Presentation skills

Ready to drive with Continental? Take the first step and fill in the online application.

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