FirstBank Jobs

Description We are offering a short term contract employment opportunity for a Sales Assistant role in the industry located in BIRMINGHAM, Alabama, 35234-2357, United States. The role primarily entails managing assigned client accounts, communicating with clients to place and confirm orders, and updating clients as required.

Responsibilities:

• Manage a group of client accounts, ensuring all their needs are addressed effectively

• Communicate with clients on the phone to place and confirm orders

• Update clients on the progress of their orders

• Use CRM to track, manage and analyze customer interactions and data

• Utilize Microsoft Office Suite, particularly Excel, Word and Outlook for data management and communication

• Handle any complaints or issues raised by clients, directing them to the appropriate department if needed

• Collaborate with the sales team to understand client needs and offer solutions

• Assist in the closing processes of sales transactions

• Ensure all cash activities are accurately recorded and handled

• Liaise with the C-suite and other key stakeholders on important updates and information. Requirements • Proficiency in CRM platforms

• Experience with Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word

• Familiarity with 'About Time' software

• Ability to handle cash activity

• Experience in closing processes

• Proficiency in complaint handling

• Ability to communicate effectively with the C-Suite

• High school diploma or equivalent required, bachelor's degree preferred

• Previous experience in a sales role is a plus

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Ability to work in a fast-paced environment

• Comfortable with technology and able to learn new systems quickly

• Exceptional customer service skills

• Ability to work both independently and as part of a team

• Willingness to participate in ongoing training and development opportunities

• Solid problem-solving capabilities

• Knowledge of sales principles and customer relationship practices

• Ability to work flexible hours, including evenings and weekends if necessary

• Strong attention to detail and follow-through skills.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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