Job Information
Activate Group Limited Car Valeter - Bodyshop in Birmingham, United Kingdom
Job title: Valet / Driver
Department: Activate Accident Repair
Location: Water Orton - Birmingham
Reports to: Bodyshop Manager
We're looking for a Valet to join the friendly, fast-paced team at our state-of-the-art Birmingham body shop.
Help deliver outstanding service for our customers, and in return you'll receive competitive pay and bonus, opportunities for progression and great benefits!
Role overview:
Ensuring all vehicles are washed, vacuumed, cleaned and polished using the approved materials and equipment in order to present to the customer.
Benefits:
33 days holiday (including bank holidays)
Health Shield cash health plan for all
Annual pay review
Life assurance: three times basic salary
Free breakfast cereals and milk daily
Free fruit – every Monday
Breakfast surprise - every Wednesday
Key responsibilities:
To drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven.
Ensuring all vehicles are washed, vacuumed, cleaned and polished using the approved materials and equipment in order to present to the customer, where necessary, clean upholstery and carpets and when requested to do so steam clean engines and engine compartments.
Cleaning vehicles (customer and courtesy cars) ready for customer collection to a standard that reinforces the customers feeling that they have received first class service.
Report any accidents, incidents to your Bodyshop Manager without delay.
Collect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer.
Confirm any damage or cleanliness issues with reception team.
Skills and experience:
Full driving licence with the correct classification to carryout duties
Logistics experience
Experience of vehicle appraisal
Exceptional communication and customer service skills
What you can expect from us
At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed.
From little perks like free fruit, breakfast cereals, and French pastries on a Friday, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in.
We also love to have fun together, and our whole company summer and Christmas parties are pretty legendary!
A bit about us
Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.
We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.
We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
Want to know what it's like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:
Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
Strive for better – Be bold. Challenge the norm – make small improvements often.
Win together – Be a team-player. Win together, learn together, respect each other.