Job Information
IBM LA Employee Experience & Skills Specialist in Bogota, Colombia
Introduction
At IBM, our Project Managers excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
Employee Experience & Skills Specialists empower IBM sellers and partners with information, techniques and assets to optimize every buyer interaction to build relationships, pipeline, progress opportunities and close deals. The Sales Enablement professional drives outcomes in three specific areas:
Learning Experiences: Support sellers' efforts to build and nurture relationships and win business by improving the seller's ability to deeply understand client needs, envision how IBM can help address those needs, and confidently convey IBM's strategic initiatives, specific offerings, expertise, value and differentiation. Enable this through timely knowledge, skills transfer and effective activation methods (e.g. digital tools, programs, online learning, coaching, applied experiences). Continuously explore and deploy new enablement methods to increase seller effectiveness.
Sales Assets: Help sellers recognize opportunity, increase pipeline and close deals faster by providing them with relevant content, tools, methods and access to experts and expertise, in the right format at the right time. This is accomplished through identifying, curating and delivering relevant and quality content (e.g. offering/solution features and roadmaps, relevant industry/market context, compelling value propositions and competitive positioning). As you create or work with other content creators - you will strive to adhere to standards, keep content current and identify areas for content improvement.
Responsibilities include:
Co-creation of enablement content assets tailored to buyer and seller needs through each stage of the buying journey
Collaboration with Marketing, Offering Management, Product Marketing, Learning & Development etc. to obtain required content or information for content
Bing a self-started with the ability to think creatively and collaborate effectively and overcome obstacles to meet deliverables with minimum oversight and direction.
Delivery of assets and demos in a way that is governed, consistent and measurable using the right technology
Analyses of asset usage, feedback and impact to redefine requirements and drive continuous improvement
Usage of standardized development and collaboration tools (Microsoft Office, Microsoft PowerPoint, Adobe Captivate, Camtasia, Box, Slack, Monday.com)
Required Technical and Professional Expertise
Strong communication skills
Proficient in MS PowerPoint in creating enablement presentations
Story Development (Craft compelling narrative architectures that engage clients on their business needs, use insights to position IBM solutions, and lead clients to action-forming the core message to be applied across multiple assets)
Sales Asset Creation (Translate narrative and messaging into content types that support sales campaigns' go-to-market strategies, in formats that enable great client experiences)
Sales Asset Management - Ensure the most impactful content is accessible to sellers by applying an understanding of asset quality, tagging standards, and usage of content management systems
Content Optimization (Use data to analyze, test, and optimize content components inclusive of messaging, format)
Content Design (Design and create powerful ways to bring narratives to life)
Preferred Technical and Professional Expertise
Demo Creation - ability to create a sales driven demo is a plus
Prior experience using IBM Solutions in Data & AI or IT Infrastructure is a plus
2+ years of previous direct sales experience or experience in a sales support role
Seismic Content Manager experience
Prior experience using Moodle Learning Management System
Knowledge of video editing tool
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.