Job Information
North Atlantic Industries Technical Applications Engineer II in Bohemia, New York
The Application Engineer II will provide customer technical support in both pre and post sales settings. In addition, he/she will have the ability to communicate internally any product utilization challenges and/or customer specific requirements. The Application Engineer will support our Industries products and will report to the AE Manager.
Requirements Provide pre & post sales product information, advice and technical assistance to prospects towards the goal of achieving new design wins.
Via telephone and email correspondence with customer, understand project technical system requirements.
Advise and participate with the prospect during customer test and evaluation activities.
Work to develop a position as first line technical interface during the design-in process.
Coordinate additional support activities and post-sales technical support with engineering departments.
Ensure that documentation, necessary hardware and software revisions, specifications and test data and ancillary technical requests are provided on a timely basis in support of the design-in process.
Determine product technical strengths and weaknesses vs. competition in design-in contests.
Communicate internally, product challenges and customer specific requirements for the purpose of resolution.