FirstBank Jobs

T-Mobile USA, Inc. seeks Sr. Product Owners in Bothell, WA to develop a deep understanding of customer experience at a tactical and transaction level. Design software and business processes, including process modeling and user story grooming, in industrial verticals including the heavy platforms Cloud foundry and Kubernetes. Interpret business requirements and create capabilities in Jira Align, breaking them into features and functional/technical user stories in Jira. Refine the functional and technical user stories with the offshore and onshore Devops including the review of the test cases with SDETs and Manual testing team. Partner with multiple businesses enterprise-wide, MTS, and various stakeholders to define the current customer experience, identify areas of improvement, and use the inputs to create and drive product vision and Roadmap. Design and develop integration scripts and procedures using Enterprise Application Integration (EAI) tools and integrate with backend services. Define and resolve impediments in the Kubernetes platform impacting the customers, including the internal Gen 3 to Gen 4 migrations and the various component upgrades. Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Experience and education requirements: PRIMARY REQUIREMENTS: Master's degree in Electrical and Electronic Engineering or related field, and 5 years of relevant work experience. ALTERNATIVE REQUIREMENTS: Bachelor's degree in Electrical and Electronic Engineering or related field, and 7 years of relevant work experience. In addition, the following skills are required: (1) Designing and building the Customer Journey for application or Kubernetes platform team using Grafana Dashboards; (2) Utilizing Microsoft Visio and Jira Align to develop solutions for migrating customers from Amdoc's Billing system to the Ericsson's Billing system without any impact to the customers; (3) Converting high level business requirements into features/user stories using Agile tools, Jira, and Jira Align; (4) Collaborating with business teams/customer teams to identify the pain points in the customer journey, and work on providing resolutions by creating and driving the vision and roadmap using Roadmunk; and (5) Verifying and validating data in the Facility Pricing tool to assess customer risk, collateral, profitability, and fees through SQL Queries using Oracle SQL Developer tool. Washington Pay Range: $151,466.00 - $166,400.00/year. The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.  Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.  Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.  And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.  For information about T-Mobile's amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/{rel="nofollow"}. To apply, interested candidates should email their résumés to Yvonne Malina at Yvonne.Malina1@T-Mobile.com  and reference REQ276311. EOE.