FirstBank Jobs

Location: Elevations Credit Union Boulder Branches (Diagonal, Baseline, UMC, Table Mesa, Downtown)

Summary/Objective: As part of the branch team, the Teller I serves as the face of Elevations for many of our members. This position provides account transaction services and engages with members to explore other financial needs. The Teller I is an important part of the branch team that creates raving fans through delivering amazing experiences every member, every time.

Essential Functions include: Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations' core values, Integrity, Respect, Passion, Creativity, and Excellenc Engages members using the Personalized, Elegant, Accurate, Kind, and Timely (PEAK'T) Service Model with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified. Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately. Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits. Develops good interpersonal relationships by helping members feel valued. Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA). Follows process and procedures to protect members and ECU from fraud and loss. Reports to: Branch Manager

Manages: This role does not have supervisory responsibility

Required Education and Experience: 6 months experience successfully managing customer service interactions in a fast-paced environment Equivalent to a high school diploma Proficient in Microsoft Word and Excel Preferred Education and Experience: Bilingual English/Spanish speaking preferred - includes $150/month bilingual bonus after passing aptitude assessment! Work Environment: Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally and up to 25 lbs of force infrequently to lift, carry, push, pull, or move objects.

Position Type/Expected Hours of Work: Full-time 40 hours per week Days of work: Monday through Saturday Classification: Non-Exempt

Compensation: The base pay of the budgeted range is $19.31 per hour + annual bonus.

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Float Differential Pay: As part of the requirements for a float position, you will receive ad additional $1.50 per hour shift differential, with the exception of training, PTO, and Holidays.

Anticipated Application Window: This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1952, we've grown from 12 members and less tha $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consu

EEO Statement: The Credit Union is committed to fostering and maintaining a positive and inclusive work environment. The Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, age forty and over, color, disability, gender identity, genetic information, military or veteran status, national origin, religion, sex, sexual