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At Amgen, every challenge is an opportunity. And every opportunity brings the potential to change lives. Our shared mission—to serve patients—has driven our status as one of the world’s preeminent biotechnology companies, reaching over 10 million patients worldwide. Leverage your high-level expertise to lead and forge partnerships that advance the biotechnical and biopharmaceutical science that can turn the tide of serious, life-interrupting illnesses.

INNOVATION AND PROCESS IMPROVEMENT - SENIOR MANAGER

LIVE

What you will do

In this vital role you will manage the development and implementation of complex cross-functional business processes, process improvements and associated enabling initiatives across Development and Clinical Operations. The role has a focus on driving complex projects and programs that deliver measurable gain in cost, quality, and speed in a timely and efficient manner. You will lead efforts to improve and support Innovation and process improvement capabilities and effectiveness, implement effective change management solutions to ensure sustainable gains are achieved and define and maintain departmental infrastructure and procedures/processes to ensure compliance of clinical operations.

Responsibilities:

• Planning and implementing complex projects and programs to meet agreed upon deliverables

• Facilitating communication of information on project status, changes, and issues to team members and stakeholders(e.g. dept, heads)

• Leveraging Amgen process improvements tools and methods

• Developing the departmental resourcing and hiring plan to meet project demands*

• Mentoring staff, ensuring staff development and awareness /standardization of standard operating procedures and best practices

• Work with the Project Leads and GNL to identify and address how improvement initiatives affect processes and activities both up and down stream of its implementation

• Drive knowledge sharing activities within and between Networks

• Take on Business Process Owner role for key Global Network process(es) responsible for monitoring process health and taking action to ensure continuous improvement of process

• Facilitate the creation of project plans including charters including well defined project objectives, success criteria, evaluation of project resource and budget needs, and perform risk/opportunity analysis as required

• From a project level, lead the development and implementation of innovative business process improvement projects that deliver measurable gain in cost, quality and cycle time cross functionally

• Coordinate with cross-functional support groups and adhere to standards (e.g. Ongoing Change Program R&D Standards)

• Lead cross functional teams to develop and implement process improvements for R&D

• Ensure projects are on time and on budget

• Develop project plans including communication plans, stakeholder analysis, implementation plans and project schedules

• Schedule and facilitate team meetings (including setting agendas, writing meeting minutes and tracking action items to ensure completion)

• Work on abstract or complex problems requiring evaluation of intangible variables

• Build and maintain strong relationships with development leaders to understand business objectives and priorities

• Work with Clinical Metrics and Reporting function to define, maintain and communicate process improvement metrics as needed/appropriate

• Develop oversight criteria and action plans with Process Owners

• Identify process gaps root cause and generate creative solutions

Be part of our team

You would be joining the Innovation and Process Improvement (IPI) team, responsible for providing process improvement and innovation types of projects. The IPI function sits within Global Development Operations (GDO) and the role reports into the Director Process Improvement.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

• BA/BS/BSc in the sciences or business related

• In depth work experience including one or more of the following areas: project management, life sciences, or medically related field including biopharmaceutical clinical product development (clinical research or clinical operations experience obtained at a biotech, pharmaceutical or CRO company)

• Experience leading cross-functional efforts and teams

Knowledge

• Broad knowledge of Systems development lifecycle

• Specialist experience of Project Management, tools and processes (e.g.MS Project, PowerPoint, Visio)

• Extensive Clinical trial knowledge with understanding of other functions, including Pre-Clinical, Clinical, Development Operations, and Regulatory

• Strong digital literacy, including word processing, presentation, and spreadsheet applications

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Clear and disciplined strategic vision for the future that leverages superior-quality products, operational excellence and top-shelf-talent

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

Objects in your future are closer than they appear. Join us.

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Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.