FirstBank Jobs

ATS Company: ATS Corporation

Requisition ID: 12217

Location:

Cambridge, ON, CA, N3H 4R7

Date: Jun 5, 2024

Applications Engineering Specialist - Service

The world isn’t standing still, and neither isATS Life Sciences- We don’t follow the trends. We set them!

Are you interested in being part of a team that makes a difference? Join our growingATS Life Sciences Systemsteam a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world. When there is no room for error, and product failure is not an option, leading life sciences companies trust us to resolve their production challenges.

Job Description

The Applications Engineering Specialist - Service is responsible for proposing solutions, costing, and developing service proposals for automation customers in the Life Sciences industry. The role requires a highly motivated, customer-oriented individual with strong problem-solving capabilities, co-ordination skills, and general business aptitude.

Responsibilities include:

· Analyze and verify customers’ requirements and needs

· Propose and develop solutions to support and optimize performance of automated systems after installation at the customer facility

· Co-ordinate a proposal development team comprising ATS subject matter experts

· Facilitate meetings to converge on solutions and work plans

· Collaborate with other ATS divisions worldwide to leverage regional resources

· Communicate concepts and proposed solutions through diagrams, flowcharts, presentations, and technical writing

· Develop cost and price models for proposed solutions

· Create initial work plan and project schedule

· Draft proposals with keen attention to detail

· Conform to proposal delivery expectations and promote continuous improvement ideas for on time delivery for proposals

· Present solutions, costing, and pricing to management for approvals

· Present to customer in partnership with the customer’s account manager

· Follow opportunities through the sales process and keep records of customer interactions using a Customer Relationship Management system (SalesForce)

· Provide support to sales team on calls and meetings with customers, including potential travel to customer sites for discovery and presentation of proposals

· Provide guidance as necessary to the project team after work awarded

· Identify additional service opportunities and proactively identify to customer

Additional Information

Education

A post-secondary diploma or degree in mechanical/systems/electrical engineering or equivalent.

Skills

Strong verbal/written communication skills in English. Secondary language skill in Spanish or German are a plus. Knowledge of computer programs such as Salesforce, Excel, Word, PowerPoint, SharePoint, Outlook, and Windows.

Experience

2 to 5 years experience in an applications engineering role, or in related roles such as Systems Design, Systems Engineering, Mechanical Design, Technical Inside Sales, Technical quoting or Proposal Writing. The preferred candidate must have the required post-secondary education coupled with technical aptitude. A working knowledge and/or familiarity with automation, robotics, machine controls, and manufacturing processes is beneficial.

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply

Why YOU should join ourATS Life Sciences Systemsteam:

We value our PEOPLE- The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.

What we do MATTERS- our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!

INNOVATION and PROBLEM SOLVING is at our core -Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving

We prioritize internal GROWTH & DEVELOPMENT- ATS offers endless opportunities for professional growth and development – with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!

We offer COMPETITIVE Total Rewards- Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 4% RRSP matching program and optional Employee Share Purchase Program

A place to BELONG:We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary