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Summary About the Position: RECRUITMENT/RELOCATION/RETENTION INCENTIVE may be requested through management and may be authorized up to 25% of base salary per year to be paid bi-weekly for a period of service up to 2 years. Responsibilities Provides customer service to a wide range of organizations in support of customers’ movement requirements for intermodal transportation and distribution shipments. Provides technical transportation and contractual advice, guidance and assistance to shippers, commercial TSPs, other SDDC elements, military installations, and units on matters related to transportation services. Evaluates cargo and personnel movement requests and develops transportation solutions according to customer requirements and commercial contracts and/or agreements. Reviews carrier performance, documents performance issues in necessary automated systems/files, and addresses issues for resolution. Uses automated systems to receive and process contractor invoices within the required timelines to minimize payment delays and interest accruals in accordance with the Prompt Payment Act. Interprets, reviews and implements transportation and contract regulations, directives, program documents and command guidance, SOPs, business rules and operating instructions for efficient and effective cargo movement. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Applying to OCONUS Positions Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Excepted Service Overseas Family Member Appointment Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service which includes: 1) Responding to inquiries and providing assistance to various customers, such as commercial carriers, their agents, contractors and component customers/clients AND 2) Assisting with providing technical guidance on all facets of transportation. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree with a major study in accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Planning and Evaluating Technical Competence Transportation Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). NOTE: In order to optimize the hiring process, AMC G1 has decided to launch a pilot to limit the length of resumes to 5 pages for all job applications submitted via USAJOBS beginning 1 Dec 2023 through 1 Dec 2024. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be considered and reviewed to determine your eligibility/qualifications. Candidates must ensure all information to be considered is in the first five pages of the resume, for example, relevant experience, education, licenses, etc. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Direct deposit of pay is required. U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. Locality pay does not apply in the overseas area. Employees who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions. Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and DoDI 1400.25 volume 1250. For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information and direct questions concerning a specific country (Foreign Duty Location) to the appropriate Army Human Resources point of contact prior to the acceptance of employment and your entrance on duty. Multiple positions will be filled. This is a CF24 Career Field -Transportation and Distribution Management position. Kuwait is an unaccompanied tour of 12 months. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.. Shipment/Storage of POV is not authorized. Shipment of HHG up to 350lbs is authorized. The rest may be placed in storage at Government's expense. A GOV leased vehicle is provided. Off base Government quarters (fully furnished apartments) are provided. The maximum HHG weight limit may be shipped and stored at government expense is limited to 18,000lbs. RECRUITMENT/RELOCATION/RETENTION INCENTIVE may be requested through management and may be authorized up to 25% of base salary per year to be paid bi-weekly for a period of service up to 2 years. In order to optimize the hiring process, AMC G1 has decided to launch a pilot to limit the length of resumes to 5 pages for all job applications submitted via USAJOBS beginning 1 Dec 2023 through 1 Dec 2024. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be considered and reviewed to determine your eligibility/qualifications. Candidates must ensure all information to be considered is in the first five pages of the resume, for example, relevant experience, education, licenses, etc.