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Senior Library Associate, Circulation Supervisor

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Senior Library Associate, Circulation Supervisor

Salary

$42,717.48 - $85,812.22 Annually

Location

Cape Coral, FL

Job Type

Full-Time Regular

Job Number

07153KG

Department

Library System

Opening Date

06/11/2024

Closing Date

7/2/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

Expected Hiring Range $45,000-$55,000.

Lee County Library System, a dynamic and forward-thinking organization, is searching for enthusiastic, community-minded candidates to become a part of our robust team at the Northwest Regional Library. As a Senior Library Associate, you will lead a staff of 6 in providing high quality customer service and effectively manage the operations of the circulation department at a busy regional library. The successful candidate will be a self-starter, imaginative, team-oriented, dedicated, and customer service driven with a strong commitment to providing excellent library service and will have the ability to relate positively to a diverse population.

This position is located between schools: Mariner Middle School and Mariner High School This facility has an Automated Materials Handling (AMH) system. As the Senior Library Associate, you will be responsible for problem-solving issues with and general maintenance of the equipment.

Nestled between two schools and adorned with native foliage, the Northwest Regional Library serves one of the fastest-growing areas of Lee County. The library is a popular afterschool spot for teens and provides innovative programming for all ages. Our collaborative team has fun while delivering stellar customer service. If you are a leader who wants a job where no day is the same, then this is the opportunity for you!

Duties and Responsibilities

• Prepare staff schedules for coverage of public service areas.

• Supervise, train, and coach circulation staff in providing high quality customer service, following library policies and procedures and using library equipment and the integrated library system.

• Promote teamwork through effective and positive communication.

• Prepare staff schedules for monthly, weekly and daily coverage of the circulation desk.

• Establish employee performance objectives and reviews and evaluate job performance of the circulation staff.

• Serve on hiring teams for job vacancies in the circulation department.

• Utilize specialized software for a variety of tasks, including the circulation of library materials, preparation of reports and identifying and processing reserved items for pick-up.

• Provide prompt, high quality and courteous customer service to patrons of diverse ages and backgrounds.

• Assist library users with circulation of materials, self-check machines, computers, electronic resources and downloading, internet use, scanners, copy machines and general information about library services.

• As cash custodian, prepare reports, correspondence, and bank deposits and supervise the daily/weekly reconciliation of funds collected from fines, fees, copy machines and print management.

• Operate a variety of equipment such as computers, self-check machines, photocopiers, and cash registers.

• Perform the computerized, manual, and clerical duties necessary to the operations of the library.

• Update the patron database.

• Prepare circulation reports.

• Operate, maintain and troubleshoot an Automated Materials Handling System

• Inspect condition of returned library materials.

• Participate in system-wide committees and projects.

• Other duties may include preparing library displays, shelving library materials, assisting with library programs, preparing purchase order requests for minor equipment/supplies, assisting at the reference desks and other duties as necessary.

Education, Experience, Licensing

• Requires a combination of education and experience equivalent to an Associate Degree or specialized courses/training equivalent to satisfactory completion of two years of college and two years of customer service experience.

• Prefer three or more years of customer service experience.

• Prefer two or more years of supervisory experience.

• Possession of a valid driver’s license and an acceptable driving record is preferred.

Supplemental Information

• Additional language fluencies (Spanish, Haitian, ASL) are a plus.

• Exceptional communication skills are preferred.

• Experience with handling cash at a supervisory level is preferred.

• Ability to relate positively to a diverse population, including children, teens, and speakers of languages other than English.

• The County may require employees to make either a temporary, or long-term, permanent transfer to another library location to accommodate the organization's business needs.

• This position requires 80 Hours Bi-Weekly; hours and days will vary to include evenings, Saturdays and some Sundays.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an Emergency as needed. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.

Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.

Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.

Below is a brief breakdown of what's included in the benefits package that is offered to our employees.

For a more detailed look into our benefits package, please click visit our webpage at https://www.leegov.com/hr/employees/benefitplans.

To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf

Health Benefits:

• Medical Insurance

• Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.

• Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.

• Dental Insurance

• Vision Insurance

• Flexible Spending Accounts

• Medical Reimbursement Account

• Dependent Care Reimbursement Account

• Pharmacy, including Mail-Order Pharmacy

• Informed Health Lines (Nurse Hotline)

• Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)

• Optional Life Insurance

• Long-Term Disability (60% of pre-disability salary at no cost to employee)

• Short-Term Disability

• Sick Leave Pool

• Flu vaccinations

• Wellness Programs

Financial Benefits:

• Florida Retirement System (FRS)

• Two Retirement Plan Options:

1) FRS Pension Plan (Defined Benefit)

2) FRS Investment Plan (Defined Contribution)

• Deferred Compensation (457) Plans

• Financial Savings/Management Programs

• Eligible for membership with Suncoast Credit Union

• Employee Leave Benefits

• Holiday Pay - 11 Paid Holidays Annually

• Paid Sick Leave

• Paid Vacation Leave

• Bereavement & Civic Duty Leave

• Family and Medical Leave

• Military Family & Medical Leave

• Educational Leave

Employee Assistance Program

Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.

United Way 2-1-1 (Lee County Employee Resource Program)

Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.

Educational Assistance

Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.

01

Can describe your combination of education and experience equivalent to an Associate Degree or specialized courses/training equivalent to satisfactory completion of two years of college and three years of customer service experience and how they have prepared you for this role? Please provide specific examples or details rather than referring us to your resume.

02

Do you possess a valid driver's license with an acceptable driving record?

• Yes

• No

  03

  This position is 80 hours bi-weekly; hours and days will vary to include evenings, Saturdays, and some Sundays. Are you available to work this schedule?

• Yes

• No

  04

  What specifically attracts you to this position and why do you want to work for our organization?

  05

  As leader of the circulation team, which singular team trait is most important to foster and why?

  06

  Please describe your experience with and/or knowledge of software suites such as Microsoft Office 365 or Google Workspace.

  Required Question

Agency

Lee County Government

Address

P.O. Box 398 ATT: Human Resources Fort Myers, Florida, 33902

Phone

(239) 533-2245

Website

https://www.governmentjobs.com/careers/leecounty

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