Job Information
La Clinica de Familia Inc. Dental Customer Service Representative 12-05-400-02 in Chaparral, New Mexico
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Non-exempt
$14.62
Job Summary:
Responsible for performing front office duties, including greeting & registering patients, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients.
Core Competencies:
Bilingual English / Spanish
Exceptionally strong customer service, communication and interpersonal skills
Advocate for positive patient experience
Ability to maintain high degree of confidentiality
High degree of organization, analytical abilities and attention to detail
Good basic math skills
Demonstrated self-initiative and adaptability with ability to take direction
Basic office skills – ability to use windows based software, copier, fax machine, etc
Demonstrated ability to treat patients with respect, dignity, respect and culturally appropriate
Familiarity with respective community and knowledge of its resources
Basic knowledge of clinical procedures and regulatory requirements
Team player who can multi-task in a fast paced environment
High level of flexibility
Job Requirements:
High School Diploma or equivalent with a minimum of one year’s clerical experience required; Healthcare experience preferred.
Need to demonstrate proficiency after training on electronic health records and practice management system.
Benefits:
· Health Insurance - PPO
· Dental Insurance
· Vision Insurance
· 401(K) with employer matching
· Life and AD&D Insurance
· Short Term Disability
· Long Term Disability
· Supplement Life Insurance
· Paid Time Off (PTO)
· Holidays (9)
· Education Reimbursement
· Cafeteria Plan
· Employee Assistance Program
· Travel Reimbursement
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