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Compass Corporate

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

We have an exciting opportunity for a Payroll Manager to lead a team in a fast-paced high-volume environment. If you are looking for a great company culture, free food, hybrid work schedule and awesome leadership then this might be a position for you. This position is based in Charlotte, NC and offers a hybrid work schedule.

Responsibilities:

• Provide leadership for the team regarding payroll processes, volume management, issue identification and resolution

• Establish and implement new procedures as dictated by issues and controls needed for sustainability

• Develop plan to measure success of procedures implemented to share with team and management

• Responsible for planning and executing the support deliverables

• Collaborate with other teams to improve process, tools, quality metrics, and methodology

• Escalate issues and communicate the status of deliverables to management

• Develop team members and coach them where needed to help build new and improved skill sets

• Work closely with other payroll managers and business systems (SAP) team to share information and address issues to include time management systems and other time submission methods

• Coordinate multiple and simultaneous deliverables

• Apply root cause/preventative solution methodology

• Assist department in achieving departmental and company goals

• Ensure all SLAs are achieved

• Coordinate communication to field users regarding Payroll changes/initiatives/issues

• Maintain and implement Customer Satisfaction strategies to achieve year on year improvement on survey

Qualifications:

• Bachelor’s degree in business or related subject

• CPP preferred

• Minimum 7 years business experience, including at least 3 years call center related experience

• Experience working in a high volume payroll environment with more than 5000 employees across multiple states

• 5+ years of progressively responsible people management experience

• Project management experience preferred

• Knowledge of SAP HR, payroll, and accounting systems preferred

• Proficiency in Microsoft Office programs with a demonstrated ability to use Access

• Strong analytical, communication and interpersonal skills with the ability to work with multiple teams in requirements, testing and other activities

• Proven ability to manage multiple tasks and deadlines in a payroll environment

• Commitment to quality, self-motivated/can work independently

• Ability to work in a confidential environment

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1314600

Compass Corporate

MIRANDA CARTERET

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