FirstBank Jobs

Unlock your potential with us! Join a dynamic team in commercial & Investment Banking, where every transaction shapes the financial landscape and drives business success.

As a Loan Servicing Associate II in Wholesale Lending Services (WLS), you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions in the market. You will have direct contact with borrowers, lenders and business partners, where you will deliver excellence in the servicing experience with high levels of satisfaction.

Job Responsibilities

• Provide deal origination and execution support to Asset Based Lending (ABL) deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.

• Administer excellence in the customer experience for both internal and external customers

• Provide feedback to deal structuring team on operational market trends and any operational feasibility

• Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable

• Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy

• Oversee loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements

• Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions

• Reconcile daily funding and payment activity to account for all daily cash transactions, initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees

Required qualifications, capabilities and skills

• 5 or more years of Commercial or Asset Based Lending operations experience

• 3 or more years of demonstrated exceptional Client Service experience

• Knowledge of reading and interpreting syndicated or bilateral credit pre/post-close agreements

• Excellent Written/Verbal Communication skills

• Proven ability to collaborate with multiple stakeholders

• Strong Analytical Thinker who can identify connections between various pieces of data and systems while quickly articulating client impact

• Strong Organizational skills with ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements

• Proficient in Microsoft Office applications with strong Excel skills

• Highly motivated self-starter

Preferred qualifications, capabilities and skills

• Thorough understanding of how ABL Treasury Products work such as Cash Dominion, Sweeps and Operating account work.

• Loan IQ experience

This is a hybrid role which requires going into the office 3 days a week with 2 days flexibility to work from home, which is subject to change.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

This position is not eligible for H1B or Sponsorship

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans