Job Information
Robert Half Administrative Assistant in Charlottesville, Virginia
Description
We are seeking an Administrative Assistant. This role is centered around providing support to our customer success team, which includes sales and customer service. The successful candidate will be involved in a variety of administrative functions, some of which will be customer-facing, and will need to have strong customer service skills. This role offers a short term contract employment opportunity.
Responsibilities:
• Support the customer success team in their administrative functions
• Interact with customers and provide excellent customer service
• Monitor tech support issues via phone and through systems, assisting with tech issues when possible or directing them to the IT team
• Generate usage reports from the system and share with the team, as well as perform some analysis
• Utilize Microsoft Excel for reporting purposes
• Use Google Drive, Salesforce, and Teams for communication and organization.
Requirements • Proficient in Microsoft Excel.
• Experience in Salesforce Administration.
• Proven customer service skills.
• Previous experience in administrative assistance.
• Excellent written and verbal communication skills.
• Ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .