Job Information
Boston College Assistant Manager (Dining Services) in Chestnut Hill, Massachusetts
Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.
Job Description
Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, pro-active leadership, and have ability to achieve quality food sanitation and customer service goals. Perform all responsibilities at a high level of professionalism and confidentiality.
Characteristic Duties:
Determine and clearly, proactively, and concisely communicate, demonstrate and explain work assignments and expectations.
Demonstrate accurate oral and written communication skills.
Maintain unit sanitation, safety and appearance, ensure food quality standards.
Participate in planning employee schedules and adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
Train, instruct, and assess daily and annual performance of job duties to ensure high quality food presentation, sanitation, and customer service.
Proactively respond to inquiries and needs of employees and customers.
Assign and reassign employees to meet daily operational needs; ensure accurate time management for employees.
Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
Understand and demonstrate pro-active fiscal management responsibilities, including payroll, scheduling, inventory, waste, ordering, time and cash reconciliation.
Responsible for operation and maintenance of food service and point of sales equipment. Communicate equipment problems via established protocol.
Demonstrate, teach, supervise and monitor cashier functions, operation, and reports before, during, and after meal periods.
Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
Perform other related duties as assigned.
Full-Time Equivalent Hiring Range: $63,800 to $79,750; salary commensurate with relevant experience.
Requirements
Bachelor's degree preferred, Associate's Degree required or equivalent combination of experience.
Computer literacy is desirable.
Serv Safe Food Safety Certification is required.
Three to five-years food and beverage experience in progressively responsible positions.
Supervisory experience with the ability to motivate.
High quality standards as well as exceptional knowledge of food service procedures and practices.
Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment.
Must have outstanding communication, human relations, and interpersonal skills and be able to coordinate and gain the cooperation of a large and diverse staff.
Bilingual English/Spanish skills helpful.
Ability to work a flexible schedule, including some evenings and weekends throughout the year.
Must be a self-motivated, highly energetic, organized, and results-oriented professional.
Closing Statement
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Paid Holidays Annually
Generous Sick and Vacation Pay
Additional benefits can be found on https://www.bc.edu/employeehandbook
Boston College conducts pre-employment background checks as part of the hiring process.