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Xsell Technologies Associate Product Owner in Chicago, Illinois

About XSELL

Ready to write the best chapter of your career? XSELL Technologies is an artificial intelligence company focused on increasing sales. Our cloud-based machine learning engine uses predictive analytics and natural language processing to equip sales professionals with the best real-time responses, driving improved conversion rates and customer experiences. We pride ourselves on our high performing, collaborative culture. We are passionate about our product, our customers, and our industry leading results.

The Associate Product Owner is responsible for setting, prioritizing, and accepting the work generated by the team to ensure the most valued and proper platform functionality. As Associate Product Owner, you will gather product feature requests, create stories, schedule product releases and work with the Development Team to coordinate sprints. Working with the Sales and Client Success Teams you will be able to identify user needs, create stories, help the Development Team understand the business value and needs, and work across multiple teams to manage the platform development and releases.

Job Description

  • Follow Product Management Lifecycle standards to accomplish roadmap initiatives

  • Work directly with Product Management on defining Product Vision, Strategy and Roadmap.

  • Works closely with all functions of the organization (Product, Design, Engineering, Data Science, Operations, Customer Success, etc.) to identify requirements and deliver features.

  • Own (create, maintain, and prioritize) the product backlog, balancing conflicting priorities.

  • Actively participate in technical design discussions with Engineering and Data Science Teams when defining requirements.

  • Create and maintain supporting product design documentation as necessary, including diagrams, mock-ups, and implementation plans.

  • Ensure user stories are ready for development, including clear business value and acceptance criteria.

  • Develop scope and define backlog items (epic/features/user stories) that guide the Agile Development Team.

  • Actively participate in all Agile ceremonies (Refinement, Stand ups, Sprint Planning, etc.).

  • Create product release notes and provides user training for deployed product features.

  • Continually learn and deepen knowledge of our platform, product features, and user experiences

  • Ensure customer needs are in the development roadmap.

  • Work with team(s) to support the overall long-term strategic plan.

Background & Qualifications

In order to be successful, you will need the following:

  • Bachelor’s degree in Business, Engineering, or a related field, or equivalent specific industry experience.

  • 1-3 years Product Management or equivalent work experience.

  • Able to work from Chicago office minimum 3 days per week.

  • Familiar with Agile methodologies (Scrum, Kanban).

  • Interest in the Generative AI and/or Artificial Intelligence space.

  • Technical skills (Microsoft Excel, PowerPoint, Google Apps Suite; sheets, docs, slides, etc.).

  • Familiarity with Jira, Confluence, Figma and other product management and design tools.

  • Experience with defining minimum marketable features and minimum viable platform.

  • Excellent written and verbal communication skills.

  • Problem solving nature and strong attention to detail.

  • Ability to prioritize and multitask, passion for learning and professional development.

  • Driven, reliable, self-motivated & emotionally intelligent.

  • Help maintain a great company culture and a passion to scale the business.

  • Able to work well within and across teams.

XSELL is committed to a culture of teamwork; where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values.

  • Best Chapter: Every XSELLer is plugged in and focused on writing their “best chapter yet”, both personally and professionally. We believe in working hard to achieve success, but that success only comes if we are doing it together. We do this with a high level of humility, integrity, and compassion towards our coworkers. We celebrate and recognize each other and have a lot of fun along the way.

  • Know Us By Our Results: We do what we say and say what we do. Our coworkers and clients will “know us by our results” – we welcome that and embrace transparency and measurement.

  • Do It The XSELL Way: Together we are building an inclusive culture full of top-performing, talented people that are striving towards common goals with resilience. People will admire not only the work we do but also that we “do it the XSELL way” – as one team. We do this through strong communication, collaboration, and accountability to each other.

  • Open for Business: We are always “open for business” – fiercely committed to improving ourselves, our team, and our company. We stay curious and approach every situation as an opportunity to learn and grow.

  • Conversations Happen In the Room: Feedback is imperative to our collective success. We approach the “conversation in the room” with respect, empathy, and candor. Our dialogue with each other is always open and honest.

XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.

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