Job Information
Truist RAC Regional Business Center Manager II in Cincinnati, Ohio
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Oversee and manage the profit, growth, risk management and operations of Level II RBC.
Provide leadership, direct supervision, coaching and training to all teammates in Regional Business Center. Develop and lead RBC team to achieve asset quality objectives, underwriting/risk metrics and growth objectives across large multi-state geographic markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Risk Management / Portfolio Performance: Ensure strict compliance to all guidelines, policies and procedures through effective risk management and monitoring in all areas of RBC operations (Credit / Funding / Marketing). Provide guidance and training to ensure Center meets all State and Federal Regulatory and Compliance standards.
Leadership: Hire, train, coach, and lead all teammates within the Regional Business Center to ensure a positive teammate engagement environment. Provide direct guidance to direct teammates to ensure all designated responsibilities and duties are accomplished per Truist standards. Mentor all lines of management (Area Sales Manager, Senior Credit Manager & Loan Processing Manager) as direct reports to develop through Truist standards for growth and development.
Sales and Dealer Relations: Oversee and manage all Dealer Relations and marketing activities (both internal and external) encompassing assigned Regional Business Center Territory. Provide leadership, management and introduction of all Truist Products through IRM and other avenues to our client dealer base. Build and Strengthen dealer client relationships to increase production, market share and profitability. Serve as point of contact for regional and multi-state dealer groups in service of DRS National accounts team.
Credit and Compliance Management: Provide training and guidance to all credit staff to ensure compliance with all established guidelines and policies. Review and provide extensive training related to all formal audits (internal, state and federal regulatory) to ensure compliance.
Loan Process Management: Work with Loan Processing teammates and leadership to ensure compliance to all guidelines and policies. Ensure that all funded loans are accurate and prevent any fraudulent activity or misrepresentation as this is our most crucial line of defense in Risk Management.
Mentorship: Assist region manager and RAC COO in mentoring and guiding less seasoned junior managers across RBC network.
Key Performance Indicators (KPI’s): Manage Regional Business Center sales effort to ensure that all designated KPI’s are achieved as presented by Senior Management. Participate in establishing KPI goals, conducting frequent sales meetings with all departments and providing leadership to ensure all goals are accomplished.
Other Critical Tasks and Duties assigned including, but not limited to all Human System issues of center and its teammates (performance accountability and reviews, scheduling, discipline etc.)
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in a business related field, or equivalent education, training or industry related experience
Minimum of 8 years management experience of managing large Regional Business Center
Minimum of 8 years of experience in auto finance industry
Outstanding facilitation, written and verbal communication skills.
Demonstrate a high level analytical ability with excellent problem solving skills
Ability to travel, occasionally overnight.
Strong Sales and communication skills
Ability to work with limited supervision, self-motivated
Proficient in computer applications such as Microsoft products
Ability to manage, engage and motivate large teams in both office and remote environment
Preferred Qualifications:
Established Dealer client relationships within territory of RBC
Excellent presentation skills
Experience with Salesforce or other CRM platforms
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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