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Millennia Housing Management Human Resource Business Partner in Cleveland, Ohio

Position Overview

The HR Business Partner (HRBP) will support The Millennia Companies in performing HR-related duties and aligning business objectives with employees and management in designated regions or business units. The HRBP will formulate partnerships across the regions and the HR function to deliver value-added services to management and employees that reflect the organization's business objectives.

The HRBP will also carry out responsibilities and reporting in the following functional areas: onboarding, training, benefits administration, leave administration, offboarding, compliance, and employee relations.

Essential Functions and Responsibilities

  • Conducts weekly meetings with respective business units and regions and participates in regional operations business reviews.

  • Provide day-to-day performance management and HR guidance to regional employees and respective business units (e.g., coaching, counseling, career development, disciplinary actions).

  • Works closely with all regional managers and employees to improve work relationships, build morale, and increase productivity and retention.

  • Conduct thorough and timely investigations and make recommendations on the appropriate course of action, including memos of warning or elevated levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction, or termination) to minimize legal risk.

  • Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADA, ADEA). Create a chronological history of relevant issues; ensure the content's accuracy and that the document is legally defensible/sound.

  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.

  • Provides guidance and input on business unit restructure, workforce planning, promotions, and succession planning.

  • Collaborate with Learning and Talent Development to identify training needs for business units and individual executive coaching needs.

  • Provide benefit assistance to employees by answering questions and supplying information to include help with insurance and disability. Assist new hires with their benefits enrollment process.

  • Manage disability insurance enrollments and communicates with service providers concerning routine administration.

  • Conduct Offboarding activities (exit interviews, checklist, termination letters, transition information, equipment return) for the assigned region or business unit.

  • Collaborate with operations teams to review staffing needs for terminations, growth, and leave coverage. Share and collaborate on trends.

  • Support assigned work groups in recruitment and staffing needs by posting jobs, providing candidates, making offers, and managing the pre-employment process.

  • Analyze turnover and employee relations data and produce metrics outlining the current state and recommendations.

  • Review performance appraisals as needed; evaluate the appraisal's content to ensure fairness, consistency, accuracy, and legal compliance.

  • Maintain working knowledge of regulatory requirements and practices, including changes and new legislation.

  • Provide HR policy guidance and interpretation and apply knowledge of federal and state employees, including local laws, to provide advice, guidance, and counseling to employees and management.

  • Represent the Millennia Companies in unemployment hearings and appeals, as necessary.

  • Performs other related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experiences:

  • Bachelor's degree preferably in Human Resources, Communications, Organizational Development, Business, or a related field required.

  • 3 -5 years related experience in the following areas: Employee Relations, Talent Management, Benefits, Human Resources preferably within the multifamily housing and hospitality industry.

  • Excellent organizational skills with the ability to manage multiple projects and effectively establish priorities.

  • Exceptional communication and interpersonal skills with a flair for interacting with new people.

  • A high degree of professionalism, confidentiality, initiative, sound judgment, and problem-solving abilities. Maintain high standards of confidentiality of all personnel records and information.

  • Ability to work effectively in a cross-functional, integrated, and team-based environment.

  • Strong attention to detail with a strategic mindset to make recommendations and enhance processes.

  • Demonstrated technical proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, HRIS, and payroll systems.

  • Advanced knowledge of Leave of Absence administration, return to work Procedures, and job accommodation resources.

  • Advanced knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA, and substance abuse.

  • Proven skills to influence, negotiate and persuade to reach cooperative exchange and positive outcomes with advanced skill in presenting findings, conclusions, alternatives, and information clearly and concisely.

Work Conditions & Physical Demands

  • Able to work independently or as a team member to assist HR, employees, and managers with special projects requiring the use of the HRIS systems.

  • Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.

  • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Values We Seek

  • Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.

  • Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.

  • Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strives to create a meaningful experience and build lasting relationships.

  • Performance: Achieving exceptional performance requires us all to be working on the right things at the right time and, in doing so, staying aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before decisions are made.

Expected Hours of Work & Travel

  • Days and work hours are generally Monday through Friday but may require evening and/or weekend shifts.

  • Regional travel may be required, as necessary.

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Background Check Process

Employment with Millennia Housing Management, Ltd. is contingent on successfully passing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.

About The Millennia Companies

Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multifamily development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies® (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multifamily real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies. You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.

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