FirstBank Jobs

Job Description Summary

The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This is the lead maintenance job with a limited range of facilities. The Maintenance Manager may supervise or provide leadership to 1-2 maintenance workers. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the

Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create

processes and procedures to ensure the hotel is properly maintained and clean.

Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job

functions.

Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff.

Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.

Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents,

laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water

treatment systems, swimming pool (if applicable), and snow removal, etc. Ensure that equipment is prepared

and operational for the following day's work.

Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to:

Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and

efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain

inspection log and records of scheduled work and repairs. Have an exterior PM program in place to maintain all

buildings, parking areas, and landscaping.

Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory.

Minimize waste.

Take responsibility for and inform management of hazardous situations, emergencies or threats to the security

of guests, associates or hotel assets.

Responsible for testing, maintenance and repair of all hotel life safety systems.

Provide input for the annual department operating budget.

Promote teamwork and quality service through daily communication and coordination with other departments.

Ensure the proper process is in place to manage and report on the human resources and benefits programs

within the Maintenance department. This includes the recruiting, onboarding, training, ongoing performance

management, and offboarding of all associates of the department.

Enforce hotel standards, policies, and procedures are in place within the maintenance department.

Manage and report on the proper use, maintenance and location of all supplies provided to the Maintenance

department.

Manage and report on the purchasing of all supplies needed to manage the maintenance department. This