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Apply now Apply Now Start applying with LinkedIn Please wait... Technical Service Representative - Remote Mid-West Date: May 31, 2024 Location: Columbus, OH, US Company Overview Grounded by a history that is deeply rooted in innovation, Hexion is a global employer committed to building and protecting the future by producing innovative performance materials. Our materials are the building blocks for critical industries, including construction, agriculture, energy, automotive, and infrastructure protection. Everywhere you look, you will find our materials and people at work to help customers make products that are stronger, safer, and cleaner. When you work for Hexion, you'll join a team that is committed to operating safely and with integrity to build a more sustainable future for all, our associates, our customers, and the communities where we live and work. Position Overview The Performance Adhesives business of Hexion, Inc. is currently looking for a Technical Service Representative based in the Eastern US. The position will support the upper Midwest and East Coast regions. This position is primarily responsible for providing technical support to our customers for a variety of application areas in both structural and non-structural product lines. The position provides technical applications expertise to strengthen market position and increase customer value. The position also drives market development and new customer acquisition. Please note: This is a remote - Mid West position and can be based out of:MI, WI, MN, OH, NC, SC, MO, AR. Job Responsibilities Drive innovation of technology and market development related to Performance Adhesive applications. Identify potential sales, service, and other growth opportunities. Plan, coordinate and assist with projects/product trials at customer sites. Work individually and as a team to meet customer requirements, needs and expectations. Integrate technology knowledge with customer process understanding to develop strategies for improving Hexion products. Effective communication with customers, R&D, Supply Chain and Manufacturing. Develop knowledge of Hexion product line and chemistry. Minimum Qualifications Minimum Education College degree in Chemistry or Wood Science or Materials Science preferred, but relevant experience will also be considered. Minimum Experience A minimum of five years commercial support and technical service experience in the wood/forest products or chemical industry. Other applicable industry experience may be considered. Minimum Qualifications A minimum of 5 years commercial technical service experience is preferred. Other applicable industry experience may be considered. Excellent communication skills (written and oral) and the ability to communicate effectively with individuals at all levels within Hexion and at customer locations. Highly organized and self- directed. Strong computer skills with experience with Microsoft Office, Minitab and SAP is desired Background or experience with design of experiment (DOE's). Experience with stage processes is desired. Physical Requirements of the job Must have a valid driver's license Ability to travel (by car and air travel) up to 50% as needed Ability to work safely in Hexion laboratory and plant, as well as similar customer environments. Other In order to be considered for this position candidates are required to submit an application for employment through our career site, be at least 18 years of age, willing