Job Information
The Otesaga Resort Hotel Recreation Attendant in Cooperstown, New York
Job Summary
As a Recreation Attendant, you will promote the resort’s recreation activities and facilities to children and adults (e.g., lake activities, pool and outdoor games, and educational programs). Your responsibilities will also include but are not limited to, encouraging and registering guests for activities, maintaining equipment, and facilitating activities. To ensure we provide the best services to our guests, as a Recreation Attendant, your duties will entail interacting with guests with an engaging and friendly attitude.
Essential Job Functions
To successfully perform this job, an individual must perform each essential duty listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Assure cleanliness and organize recreational areas including but not limited to: family Pool, corn hole boards; croquet; lake dock area for swimming, fishing, and renting boats.
Provide enthusiastic customer service for recreation. This includes and is not limited to: welcoming guests, taking reservations for amenities, answering phone calls, providing resort information, monitoring bike rentals
Clean and maintain patio equipment including chairs, umbrellas and tables.
Issue and inventory pool towels
Monitor and address regulations and safety concerns for The Otesaga Resort Hotel recreation.
Issuing and inventorying pool towels.
Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested.
Required to work holidays, weekend, day and night shifts as needed.
Required Experience:
No previous experience is required, but experience with related recreation positions is preferred.
Reliably commute or plan to relocate before starting work
Knowledge, Skills, & Abilities
Ability to work mornings/days, weekends & holidays as required.
Ability to develop and maintain positive working relationships and support team members to reach common goals
Maintain professional presentation (must adhere to company and department dress code)
Outstanding guest service skills
Ability to determine proper safety is in effect.
Ability to communicate clearly and professionally, both verbally and in writing
Physical Requirements:
These physical requirements for this position may be accomplished with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand and move for extended periods. Twist at the neck and trunk, bend at the waist, and stoop, kneel, crouch, or crawl. The employee must frequently reach with hands and arms overhead, above shoulders, and horizontally. Employees often use their hands to handle objects and tools and operate service equipment. The employee must regularly lift, move/push/pull up to 50 pounds by themselves and up to 100 pounds with assistance. The employee will also f requently ascend and descend stairs. Vision abilities required by this job include close vision and color vision.
Work Conditions: The position will require you to work morning and day, weekend, and holiday hours. While performing the duties of this job, the employee generally works in an outdoor environment with exposure to heat from the sun. The noise level in the work environment is usually moderate but may be loud dependent on the specific work site and equipment operation. The physical demands and work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
This job description should not be interpreted as all-inclusive; it is intended to identify the primary responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.