Job Information
Punch Studio Key Account Coordinator (Wholesale Stationery and Novelty Goods) in Culver City, California
Punch Studio is a leading Home, Gift & Stationery product supplier for thousands of specialty retailers worldwide. We create high quality, beautifully designed and giftable products that bring delight to people's everyday lives and homes. We are a privately held company headquartered in Culver City, CA looking for passionate leaders to join our growing, vibrant team!
ABOUT THE POSITION
Under the general supervision of the Director of Order Management, the Key Account Coordinator works alongside sales and purchasing teams to manage a group of key accounts, ensuring their customer’s success, just as much as our own success. In this collaborative work environment, the incumbent is a true champion of their group of accounts and work side-by-side with key stakeholders to ensure success.
ESSENTIAL JOB FUNCTIONS
Manage multiple customer accounts and ensure timely deliverables
Act as a liaison between sales executives and the internal team on order fulfillment tasks
Input orders, review inventory statuses, coordinate production for assigned accounts
Troubleshoot shipment issues
Order customer retail tickets
Track incoming products for your orders
Route shipments, prepare Bill of Ladings, Manifests, ASNs
Coordinate shipments from start to finish
Input data in Customer Portals
Review and maintain expert knowledge of Customer Vendor Guidelines
Other related duties as required.
QUALIFICATIONS
Ability to establish and maintain effective relationships with employees and management.
Ability to think critically and solve problems quickly and efficiently.
Strong organizational skills and attention to detail.
Ability to effectively communicate both orally and in writing.
Ability to work and respond quickly under pressure.
Requirements
Bachelor’s Degree
3-5 years of experience in coordinating different customer accounts.
Onsite in Culver City
Mon-Fri 7am-4pm
Prior project or account management experience
Effective time management skills
Working knowledge of inventory and shipping departments preferred.
Proficiency in Microsoft Office (Word, Excel & Outlook)
Bilingual a plus but not required
COMPENSATION: $23-$35 per hour based on experience.
Benefits
Competitive compensation
Paid vacation, holidays and sick time
Benefits plan including medical, dental and vision
Retirement and profit sharing