Job Information
RELX INC Telephonic Solutions Consultant in Dayton, Ohio
Do you enjoy building solid internal and external relationships resulting in growth?Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Telephonic Solutions Consultant you will drive customer satisfaction, resulting in long-term retention and ongoing revenue generation. You will ensure customers are getting the most significant benefits from their LexisNexis products, content, and tools. Furthermore, you will work to understand, meet, and exceed customer needs ensuring customer happiness and satisfaction.
Team members must live in the Dayton Ohio area as they are required to be in the office weekly, on Monday and Tuesday.
Responsibilities
Creating a Territory Account Plan to support assigned corporate legal customers
Providing consultative services to customers to ensure maximized use and understanding of LexisNexis products, content, and tools
Collaborating with sales representatives to drive strategy and account planning
Identifying and sharing leads and opportunities with sales partners and/or product specialists
Conducting virtual presentations and training to customer user groups to help promote LexisNexis product in the marketplace
Collecting feature and function requirements from customers and communicating these to appropriate product team members
Requirements
Have Juris Doctor or degree in Legal Studies, or equivalent experience
Have excellent proven sales or training experience
Be able to effectively partner and collaborate across teams
Be able to interact with C-level executives.
Display solid verbal and written communication skills
Be able to travel to client sites (nominally, estimated at less than 10%)
Work in a way that works for you
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.