Job Information
State of Colorado Big Data and Artificial Intelligence Policy Director (Analyst VI): DORA/Division of Insurance in Denver Metro, Colorado
Big Data and Artificial Intelligence Policy Director (Analyst VI): DORA/Division of Insurance
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Big Data and Artificial Intelligence Policy Director (Analyst VI): DORA/Division of Insurance
Salary
$7,606.00 - $11,028.00 Monthly
Location
Denver Metro, CO
Job Type
Full Time
Job Number
SFA-4311-06/24
Department
Department of Regulatory Agencies
Division
Division of Insurance
Opening Date
06/04/2024
Closing Date
6/19/2024 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1560 Broadway Denver, CO 80202
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Addison Dittrich: addison.dittrich@state.co.us
Salary Note
Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
Hiring Pay Rate
The salary range posted for this position is $91,272, - $132,336 annually ($7,606 - $11,028 /monthly); although a salary range is listed, hiring salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This announcement may be used to fill multiple vacancies.
The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.
Consumer protection is our mission.
DORA is a progressive, innovative government agency where employees and customers alike are valued. If you are interested in becoming a part of an environment where creative thinking, customer service, and protecting consumers through healthy regulation is valued, DORA is the place for you! In addition to rewarding, challenging, and meaningful work, the State of Colorado at the Department of Regulatory Agencies offers an excellent total compensation package including:
Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.
Extensive work-life programs such as a telecommuting program, flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!
Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.
Bike-to-work programs, including access to storage lockers and bike racks.
Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.
Medical and Dental Health Insurance for employees and optional coverage for their dependents.
Life Insurance for employees, and optional coverage for their dependents.
Paid Time Off, including 10 paid holidays.
Short- and long-term disability coverage.
Tuition assistance program.
Description of Job
The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado by helping consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. The Division regulates and monitors the insurance companies in Colorado, as well as insurance agents, ensuring all are following the law.
This work unit exists to implement a first-in-the nation effort to address the insurance industry’s use of big data and artificial intelligence through the implementation of Colorado Senate Bill 21-169. This work unit’s responsibilities include engaging with multiple stakeholder communities, drafting regulations and regulatory guidance, reviewing insurers’ filings for compliance, monitoring the development of regulatory frameworks related to the governance and quantitative testing of big data and artificial intelligence systems, and collaborating with other state insurance regulators through the National Association of Insurance Commissioners.
Position: SFA 4311
This position develops strategic and programmatic concepts to ensure that insurers’ use of big data, algorithms, and predictive models are not unfairly discriminating against protected classes of consumers. This position oversees the development of a leading-edge regulatory framework for the use of big data and artificial intelligence systems in underwriting, pricing, claims handling, and other insurance practices. Specifically, SB21-169 addresses potential unfairly discriminatory outcomes resulting from the use of big data, algorithms, and predictive models in certain insurance practices on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, disability, gender identity, or gender expression. The result, once the program is successfully implemented, is to ensure equitable access to insurance, and the financial security it provides, to all Coloradans regardless of race, ethnicity, sexual orientation, or other protected characteristics.
Essential duties and responsibilities include:
Developing a regulatory program to regulate insurers’ use of big data, algorithms, and predictive models to ensure their use does not result in unfair discrimination;
Advising, serving as a resource, and coordinating across the division, including working with the actuarial, rates and forms, consumer services, and market conduct teams in such a capacity to implement the program;
Coordination with other teams to regulate insurers' use of big data, algorithms and predictive models;
Analyzing current carrier practices regarding the use of big data, algorithms, and predictive models;
Performing and/or directing policy research and developing policies, procedures, and regulations in compliance with state law;
Developing a plan to collect and evaluate carrier-reported data on their use of big data, algorithms, and predictive models and testing for unfairly discriminatory outcomes;
Directing and conducting stakeholder outreach and engagement with carriers, producers, consumers, consumer advocates, and other interested parties;
Evaluating carrier compliance and coordinating, as appropriate, enforcement activities;
Preparing reports and presenting to the General Assembly as part of SMART Act hearings;
Participating in the work of the National Association of Insurance Commissioners (NAIC) and coordinating with other states to address issues as necessary;
Identifying gaps in enforcement, evaluating the effectiveness of implementation, and making adjustments to the program as data and tools in this area evolve.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
MINIMUM QUALIFICATIONS (MQs):
Bachelor’s degree from an accredited college or university in public policy, quantitative social science, mathematics, statistics, law, data science, computer science, risk management or in a field of study directly related to the work assignment; AND
Five (5) years of professional* experience in at least one (1) of the following three (3) areas:
Performing data analysis, with a focus in artificial intelligence, machine learning technologies, and/or predictive analytics;
Developing or administering risk management and/or governance systems and frameworks for technology use;
Performing quantitative and qualitative analysis, including conducting audits and/or examinations related to privacy, cybersecurity, data, risk, data ethics and compliance.
*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.
Document this experience in your applicationIN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated.
SUBSTITUTIONS:
A combination of professional work experience in the occupational field or specialized subject area of the work assigned to the job, which provided the same kind, amount and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the bachelor's degree.
A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will be substituted for two (2) years of professional* experience.
*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.
Preferred Qualifications/Competencies:
Master’s or Doctorate degree in a field of study directly related to the work assignment;
Demonstrated experience utilizing statistical software and programming languages such as R, Python, or SAS;
Demonstrated experience in the financial or insurance industries related to implementing policies and practices to address unfair discrimination;
Demonstrated knowledge, understanding, and experience working to ensure equitable access to insurance to all Coloradans regardless of race, ethnicity, sexual orientation, or other protected characteristics;
Conducting stakeholder outreach and engagement related to policy and legislation, including building and sustaining relationships with various stakeholders;
Demonstrated experience working in the insurance industry with a focus on insurance policy and/or actuarial or quantitative analysis;
Experience overseeing policy development related to insurance under both state and federal laws, including drafting complex rules and regulations;
Experience promoting the efficient use of policy and regulatory levers to address barriers and create opportunities to advance insurance industry transformation efforts.
Required Competencies:The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):
Relationship management skills, to establish strong working relationships with stakeholders to ensure collaboration, data exchange, and joint development of performance improvement strategies;
Strategic thinking, including the ability to identify emerging issues, anticipate trends, and provide recommendations on strategies to minimize risk impacts;
Demonstrated ability to conduct research and gather pertinent information;
Demonstrated understanding of how to effectively function in state government, along with the ability to build consensus in a complex and high-pressured, politically-charged environment;
Flexibility and adaptability with regard to change management, including the ability to adhere to changes in work processes, adapt to changing priorities, and maintain a willingness to comply with and support organizational change(s);
Stakeholder engagement and outreach skills, including the ability to develop meeting plans and identify shareable information;
Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;
Ability to represent the department and the Division of Insurance in a positive, professional and objective manner, and support a positive workplace environment;
Ability to handle sensitive and/or highly confidential information in a professional and ethical manner, and in accordance with state and federal laws;
Demonstrated interpersonal skills and the ability to work effectively on collaborative, multi-disciplinary teams;
Demonstrated time management skills, including the ability to manage competing priorities and meet hard deadlines;
Oral communication skills, including the ability to verbally communicate effectively to a diverse audience;
Written communication skills, including the ability to complete reports in a clear, accurate, and concise manner;
Demonstrated attention to detail;
Professional demeanor;
Proficiency in the use of various PC software applications, including Microsoft Office (Word, Excel, etc.), and Google Suite.
Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.
The successful passing of a reference check and/or, if required, a background check.
A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.
The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.
Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.
Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the State of Colorado’s Public Health Order and guidance issued by the Colorado Department of Public Health & Environment.
Supplemental Information
PLEASE READ - Required Application Materials
Interested individuals must submit the following online:
- A completed State of Colorado Application(log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.
2.A current email addresson your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from info@governmentjobs.com and '@state.co.us' addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.
- A detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.
Comparative Analysis Process: Structured Application Review
Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.
Veterans' Preference: Candidates who wish to assert Veterans' Preference should attach a copy of their DD-214 to their application. Failure to do so will result in being denied Veterans Preference.
PLEASE NOTE:Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and
we encourage candidates from all identities, backgrounds, and abilities to apply. The State
of Colorado is an equal opportunity employer committed to building inclusive, innovative
work environments with employees who reflect our communities and enthusiastically serve
them. Therefore, in all aspects of the employment process, we provide employment opportunities to
all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
DORA is committed to the full inclusion of all qualified individuals. As part of this
commitment, our agency will assist individuals who have a disability with any reasonable
accommodation requests related to employment, including completing the application
process, interviewing, completing any pre-employment testing, participating in the
employee selection process, and/or to perform essential job functions where the requested
accommodation does not impose an undue hardship. If you have a disability and require
reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Rachael Alkayali, at dora_hr@state.co.us or call (303) 894-2441.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
DORA Q1: Please provide your Social Security Number. NOTE: This information will be kept strictly confidential and is only accessible to Human Resources Personnel.
02
DORA Q2: Are you a current or previous State of Colorado employee? Enter "yes" or "no" in the space provided. If "yes", enter 1) the State agency name, 2) dates of employment, and 3) your official classification title.
03
DORA Q3: If you are a current or former State of Colorado classified employee, have you ever been disciplinary terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation)? NOTE: Current and former State Personnel System employees who were disciplinary terminated, resigned in lieu of termination, or who were deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation) must disclose this information on the application. Failure to disclose this information and/or falsification of application materials may result in being removed from consideration for this position.
N/A - I am not a current or former State of Colorado classified employee.
YES, I have been disciplinary terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation).
NO, I have NEVER been disciplinary terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation).
04
DORA Q4: Current or Former Classified Employees: Are you a transfer, non-disciplinary (voluntary) demotion, or reinstatement applicant?
Yes
No
N/A - I am not a current or former State of Colorado classified employee.
05
DORA Q5: VETERAN'S PREFERENCE NOTE: If you are not eligible for/seeking Veteran's Preference, please skip down to the bottom and select option "N/A". REQUIRED DOCUMENTATION: Candidates who wish to assert Veterans' Preference should attach a copy of their DD214 reflecting dates of service, type of discharge, and, if appropriate, a campaign badge or service medal. If information regarding a campaign badge or service medal is necessary to award preference points and is not reflected on the DD214, other documents reflecting the grade or medal must be provided. Other types of documentation may be required for ten point preference. *Note 1: For a complete list of service dates and campaigns used in awarding preference points visit: http://www.opm.gov/veterans/html/vgmedal2.htm Note 2: Medal holders and Gulf War veterans who originally enlisted after September 7, 1980, or entered active duty on or after October 14, 1982, without having previously completed 24 months of continuous active duty; must have served continuously for 24 months or the full period called or ordered to active duty. *Note 3: Effective October 1, 1980, military retirees at or above the rank of major or equivalent, are not entitled to preference unless they qualify as disabled veterans. Reservists who are retired from the Reserves but are not receiving retirement pay are not considered "retired military" for purposes of veterans' preference. REMINDER: Proof of eligibility must be provided before points are allowed. Please attach documentation to your application. If you have not done so, please go back and do so now. Veteran's Preference points WILL NOT be applied without the appropriate documentation. PLEASE CHECK ALL THAT APPLY:
N/A - I am not eligible for/seeking Veteran's Preference.
A) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: During any war declared by Congress
B) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: During the period April 28, 1952, through July 1, 1955;
C) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: For more than 180 consecutive days, any part of which occurred after January 31, 1955, and before October 15, 1976;
D) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: During the Gulf War period beginning August 2, 1990, and ending January 2, 1992;
E) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: For more than 180 consecutive days, any part of which occurred during the period beginning September 11, 2001, and ending on the date prescribed by Presidential proclamation or by law as the last day of Operation Iraqi Freedom; or,
F) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: In a campaign or expedition for which a campaign medal has been authorized*, such as El Salvador, Lebanon, Granada, Panama, Southwest Asia, Somalia, and Haiti.
G) I have served on active duty in the Armed Forces at any time and have a present service connected disability or are receiving compensation, disability retirement benefits, or pension from the military or the Department of Veterans Affairs; or
H) I am a Purple Heart recipient;
I) I am the spouse of a veteran unable to work because of a service-connected disability;
J) I am the unmarried widow/widower of certain deceased veterans; and
K) I am the mother of a veteran who died in service or who is permanently and totally disabled.
06
DORA Q6: Part of the required application materials includes a detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this. Q: Have you included this cover letter as an attachment to your application? (If not, you may go back and do so now). Yes, I have attached the required cover letter explaining how I meet the required competencies and how my accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make me a good fit for this position; I may also attach additional documents that demonstrate this. No, I have not attached the required cover letter to my application. Note: I understand that failure to include this information and follow instructions may prevent me from competing in subsequent measures used to arrive at a top group of applicants.
Yes
No
07
DORA Q7: Do you currently possess a bachelor's degree in public policy, quantitative social science, mathematics, statistics, law, data science, computer science, risk management or in a field of study directly related to the work assignment? If yes, please list the type of degree in the space provided.
08
DORA Q8: Please clearly describe, using specific examples, how you meet the following minimum qualifications: Five (5) years of professional* experience in at least one (1) of the following three (3) areas: • Performing data analysis, with a focus in artificial intelligence, machine learning technologies, and/or predictive analytics; • Developing or administering risk management and/or governance systems and frameworks for technology use; • Performing quantitative and qualitative analysis, including conducting audits and/or examinations related to privacy, cybersecurity, data, risk, data ethics and compliance.
09
DORA Q9: Please clearly describe, using examples, how you meet the following preferred qualification: Demonstrated experience utilizing statistical software and programming languages such as R, Python, or SAS.
10
DORA Q10: Please clearly describe, using examples, how you meet the following preferred qualifications: Demonstrated experience in the financial or insurance industries related to implementing policies and practices to address unfair discrimination.
11
DORA Q11: Please clearly describe, using examples, how you meet the following preferred qualification: Demonstrated knowledge, understanding, and experience working to ensure equitable access to insurance to all Coloradans regardless of race, ethnicity, sexual orientation, or other protected characteristics.
12
DORA Q12: Please clearly describe, using examples, how you meet the following preferred qualification: Conducting stakeholder outreach and engagement related to policy and legislation, including building and sustaining relationships with various stakeholders.
13
DORA Q13: Please clearly describe, using examples, how you meet the following preferred qualification: Demonstrated experience working in the insurance industry with a focus on insurance policy and/or actuarial or quantitative analysis.
14
DORA Q14: Please clearly describe, using examples, how you meet the following preferred qualification: Experience overseeing policy development related to insurance under both state and federal laws, including drafting complex rules and regulations.
15
DORA Q15: Please clearly describe, using examples, how you meet the following preferred qualification: Experience promoting the efficient use of policy and regulatory levers to address barriers and create opportunities to advance insurance industry transformation efforts.
16
DORA Q16: The salary range posted for this position is $91,272 - 132,336 annually ($7,606.00 - $11,028.00 Monthly); while appointments are typically made at or near the range minimum, the salary will be set based on the qualifications of the candidate appointed and relevant factors. Please share your salary expectations below.
17
DORA Q17: If you move forward in this process and are selected for this position, what is the earliest date that you would be able to start?
Required Question
Agency
State of Colorado
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Website
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