FirstBank Jobs

Company Description

At Publicis Collective, it is both our model and culture to establish fully integrated cross-discipline teams that put our clients wholly at the center and enable us to provide best-in-class services in a fluid and modular way. Publicis Collective uses living data to create brand movements at the speed of people’s lives. We move faster, create movements, and deploy real time data that connects world class creative to content and media in service of growth and ROI.

As part of Publicis Media, our leadership is defined by experience, commitment, and continuity across our vast network. Helming our agencies and teams are some of the most seasoned experts in the industry, committed to doing the best for our people and our clients every day, and bound together by our inclusive and humane culture. No matter whether we’re recruiting new talent or devising new media campaigns for our clients, we put the humanity and identity of real people at the forefront of everything we do. And our peerless history of continuous learning and innovation means we never stand pat.

Publicis Media is the #1 media network in North America, made of a family of world-class media agencies, solutions, and talent. Together, we comprise more than 23,000 people in more than 60 countries, united to serve the world’s best-known and most successful brands.

Job Description

The Senior Associate, Client Operations will be part of a growing Client Operations team on a well-known client. This position has tremendous learning potential and provides the opportunity to work on a high-energy, highly visible account.

The Senior Associate supports the Operations Associate Director and Operations Supervisor with processes, systems management and general operations tasks as delegated. The person in this position will become very familiar with agency systems, ensuring data compliance and reporting. The ideal candidate is someone with an analytic mindset, proactive problem-solving skills, and an eye for detail.

Role Objectives:

• Assist the Operations Supervisor with miscellaneous Operations tasks and projects, including process implementation

• Project-manage for specific deliverables on a weekly, monthly or ad hoc basis

• Work with investment teams to lead an effective and efficient reconciliation process

• Lead conversations with investment to troubleshoot invoice discrepancies

• Present status items to internal team on a weekly basis

• Pull and compile various data views monthly or as-needed, ensuring accuracy

• Assist Supervisor/AD with vendor reporting/statement requests and payment status issues

• Attend Agency system trainings and meetings (i.e. Mediaocean)

Qualifications

• 1+ year experience in operations, reconciliation, project management, or data analysis, preferably in a media agency or advertising agency

• MediaTools and/or Prisma / MediaOcean experience preferred

• Flexible and able to adapt to change in a fast-paced and constantly-changing environment

• Must be proactive, curious, and a creative problem solver

• Strong math and analytical skills

• Advanced MS Excel skills, Proficiency with MS Word and PowerPoint

• Excellent project management skills

• Excellent organizational skills and attention to detail

• Strong time-management skills and ability to prioritize

• Demonstrated critical thinking and problem-solving abilities

• Positive, solution-oriented attitude

• Able to work successfully and communicate effectively with teams and different personalities

• Ability to balance numerous, simultaneous work streams and proactively work towards solutions

Additional Information

#LI-Hybrid

REQ #24-8108