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Posting Details

Position Information

Working Title University Program Specialist II (Business Counselor / Small Business Specialist)

Position Number 819881

Appointment Type Permanent - Full Time

Tenure Track No

FTE 1 = 40 hours/week, 12 months

If time limited, duration date

Position Overview

Primary Function of Organizational Unit

The primary mission of the SBTDC is to support economic development in the state by providing assistance in the start-up, successful operation and expansion of small businesses and by facilitating technology development and transfer within the state’s small business community. In carrying out its mission, the SBTDC cooperates with and fully utilizes a broad range of programs and resources in the state but its primary attention is focused on leveraging the management and technical assistance resources of The University’s constituent institutions and other colleges and state supported resources.

Primary Purpose of Position

This individual provides counseling, training, research, and technical assistance services to small and midsize business owners and/or individuals and firms developing or expanding products, technologies, or markets. This person is responsible for one-on-one client counseling and for preparation time, as well as maintenance of confidential client records and program performance. Significant outreach is required within the center’s six-county service area. The counselor will also assist the design and delivery of training programs sponsored by the SBTDC.

Required Knowledge, Skills, and Abilities

A broad general knowledge of the principals and practices of small business is required. The employee must have strong computer skills, particularly with regard to word processing, developing spreadsheets, and database management. A demonstrated ability to develop and analyze financial statements (income statement, balance sheet, and cash flow) is imperative. Employee must have a working knowledge of techniques used in collecting and interpreting market.

Preferred – Master’s degree in business or other relevant field with two years of relevant work experience. In lieu of a Master’s degree, a Bachelor’s degree and 4 years of relevant work experience.

Minimum Education/Experience

Bachelor’s degree and one year of experience related to the area of assignment; or and equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Licenses or Certification required by Statute or Regulation

None

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Responsibilities and Duties

Function Consulting/Advising

Describe the specific tasks and responsibilities related to the function.

Counselor. (65% of work time) The Small Business Specialist I is responsible for client counseling. This responsibility includes direct client contact in one-on-one meetings and through telephone and written communications. It also includes the very substantial time, which must be committed to adequately, research, prepare materials and recommend courses of action to clients who are counseled.

Much of the work is technically based and requires attention to detail. The person filling this position must exercise great care and discretion in assisting the SBTDC’s clients. Absolute confidentiality of client information must be preserved.

Both the SBTDC and its clients will be directly affected by the quality of service provided through this position. Errors or the failure to exercise care in advising clients could cause irreparable harm.

Function Program Management

Describe the specific tasks and responsibilities related to the function.

The person filling this position will have responsibilities for promoting the SBTDC throughout the multi-county area served by that center. This includes representing the SBTDC at meetings and conferences, making contacts with potential sources-of referrals and with prospective groups of clients and developing promotional materials and programs.

Function Business and Records Administration

Describe the specific tasks and responsibilities related to the function.

The person filling this position is responsible for the timely and accurately maintenance of confidential client records and for periodic reporting on program performance.

Function Training

Describe the specific tasks and responsibilities related to the function.

This Small Business Specialist will assist in the design and delivery of training programs sponsored by the SBTDC.

Function Other Duties as Assigned

Describe the specific tasks and responsibilities related to the function.

Other duties as assigned.

Posting Detail Information

Posting Number EPA03130P

Open Date 03/15/2024

Date desired for closing or initial review

Close Date 06/26/2024

Open Until Filled Yes

Date Position Available

Special Instructions to Applicants

Applicant Documents

Required Documents

1. Resume/CV

2. Cover Letter

3. Unofficial Transcripts (official required from selected candidate)

4. List of References

Optional Documents

1. DD-214 (Veterans Only)

2. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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