Job Information
Actalent Case Manager in Easthampton, Massachusetts
Job Title: Case ManagerJob Description
As a Case Manager, you will be in charge of building relationships with clients and all associated partners such as schools, therapists, agencies, clinicians, supervisors, foster homes, and others. You will develop interventions and set goals for client success in conjunction with their guardians, therapists, and other service providers. Initiating and monitoring external recommendation processes and treatment planning for clients in your caseload will be part of your responsibility. Ensuring compliance with policies and procedures, including all contract sources, is crucial to the role. You will also be required to participate in on-call services as needed and represent our interests in task forces and community boards. The role involves planning and organizing work effectively, identifying problems, evaluating alternative courses of action, and maintaining the highest level of confidentiality. A valid driver's license and adequate personal auto insurance are required for this role.
Hard Skills
Well versed in analytics
Problem solving
Detail oriented
Exceptional communication skills
Proactive and takes initiative
Time management skills
Valid driver’s license
Adequate personal auto insurance
Soft Skills
Strong interpersonal skills
Ability to analyze situations and identify problems
Ability to plan and organize work effectively
Discretion and individual judgment
Maintain highest level of confidentiality
Job Type
This is a permanent position.
Work Site
This is a fully on-site position in Easthampton, Massachusetts.
Work Environment
The work environment is a typical office setting with common areas and offices. The noise level is generally low to moderate. The setting also includes individual homes with environments unknown to the agency. The standard schedule is Monday-Friday 9am-5pm with potential weekend work if needed.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.