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At CN,everydaybrings new and exciting challenges.Youcan expectan interestingenvironment whereyou’repart of making sure ourbusiness isrunning optimallyandsafely―helpingkeep the economy on track.We provide the kind of paid training and opportunitiesthat long-term careers are built on and we recognize hard workers whostriveto make a difference.You will be able to thrive in ourclose-knit, safety-focused cultureworking together as ONE TEAM.The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Senior Manager, Crew Management Centre (CMC) is responsible for the management of CN’s train crews across Canada. The role oversees crews running trains coast to coast and handles timekeepers who validate all crew hours, train activity trends, and vacancies. The role handles scheduling for all employees by following specific clauses across multiple collective agreements in Canada.

Main Responsibilities

Regulatory and Reputational Risk

· Establish a cohesive working relationship with union leaders to facilitate changes in the collective agreements and establish parameters for emergencies

· Keep thorough tracking of time grievances and disagreements between crew management

· Understand 6 to 7 different collective agreement clauses as they relate to crew management and 15 to 20 short line agreements

Technology, Automation, and Analytics

· Plan ahead for disruptions by forecasting the number of crews that could be required for the smooth functioning of trains across the CN network

· Compose the number of crews needed by analyzing historical train activities and trends

Cost Efficiencies

· Calculate and ensure that labour costs do not have a significant impact on CN when creating pools and spare boards

Working Conditions

The role has standard working conditions in an office environment with a regular work week from Sunday to Thursday or Tuesday to Saturday. Due to the nature of the role, the incumbent must be able to meet tight deadlines handle pressure and stress. The role requires being available on-call 24/7 to respond to critical incidences. The role requires minimal travel (5%) within Canada.

Requirements

Experience

Management

· Minimum 10 years of experience working at CN (previous experiences as Dispatcher, Manager, Rail Traffic Controller or Conductor)

o Experience with CN’s collective agreements and operations

o Experience in finance and forecasting

o Some experience in predictive analytics*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

· High School Diploma or General Education Diploma (GED)

· Associate’s Degree or Bachelor’s Degree in Transportation-related discipline*

· Bachelor’s Degree in Management or equivalent managerial experience*

*Any designation for these above would be considered as an asset

Competencies

· Collaborates with others and shares information

· Solves problems to create value

· Develops self and others

· Communicates with impact

· Knows the business and stays current on industry needs

· Seeks and values all perspectives

· Demonstrates agility and drives change

· Applies critical thinking

· Identifies potential safety and security risks

Technical Skills/Knowledge

· Knowledge of regulations pertaining to Transportation employees

· Knowledge of Service Reliability System (SRS), Crew Assignment and Timekeeping System(CATS), Train Operation Planning and Control (TOPC), and Right Time Business Intelligence (RTBI)

· Knowledge of Freight Rail Crew Optimization Scheduling and the Fatigue Management Program

· Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word, Access)

· Fluently bilingual both written and verbal (English, French)*

*Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a19,500 milerail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety,sustainabilityand our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America’ssafest, (https://www.cn.ca/en/safety/) mostinclusive (https://www.cn.ca/en/careers/diversity-equity-inclusion/) andsustainable (https://www.cn.ca/en/delivering-responsibly/environment/) railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.