Job Information
Nordstrom Manager - Asset Protection - East Coast Fulfillment Center - Elizabethtown, PA in Elizabethtown, Pennsylvania
Job Description
The ideal Supply Chain Asset Protection Manager 4 is skilled in time management, has strong verbal and written skills, and maintains confidentiality and high ethical standards.
KEY RESPONSIBILITIES:
Assume complete responsibility for building security and safety.
Maintain access control standards and expectations (e.g. Velocity and card access controls).
Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the building.
Respond to, report and support Violence in the Workplace process.
Partner with General Manager and other building leaders to educate employees about how to reduce loss of merchandise.
Observer vendor/visitor and employee behavior for indicators of theft.
Interview, hire and coach Asset Protection employees to ensure they meet performance standards and expectations.
Review and approve all reports to ensure that Loss Prevention incidents and cases are reported properly.
Take ownership of the training and execution of electronic walk-through metal detectors and hand-held metal detectors.
Assume responsibility for internal investigations program and ensure that processes are in place and being executed to identify and resolve internal loss situations in a timely and efficient manner.
Train building manager/manager-in-charge on opening and closing procedures for the building.
Maintain a high level of confidentiality.
Manage complexities of a building that may operate 24 hours a day to ensure that all Asset Protection, Safety and Security standards are always met.
Support buildings of 1,000+ core employees.
Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results’
CORE COMPETENCIES:
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities.
Builds Trust: Gains the confidence and trust of others through honesty, integrity and authenticity.
Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
QUALIFICATIONS:
Proven success in investigations, loss prevention/asset protection and security procedures.
The ability to develop and maintain productive relationships with other employees and leaders.
Strong organizational, delegation and follow-through skills.
The ability to manage competing priorities in a fast-paced environment.
Computer proficiency, including use of monitoring and surveillance technologies.
A comprehensive understanding of both APIS and XBR(preferred).
Excellent communication and interpersonal skills
A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues
Accountability, initiative and a high level of ownership.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!