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Canvas Inc. Experienced Automotive Service Advisor / Assistant Service Manager - Elkton Ford in Elkton, Maryland

50,000-85000 per year | 503 East Pulaski Highway, Elkton, MD, USA | Base + Bonus | E80 Service | Full Time

Income Ranges from $50,000 to $85,000 plus, Position is Salary Plus Commission/Bonus base.

Address: 503 East Pulaski Hwy., Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions.

Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager- Full Time

Hertrich Family of Automobile Dealerships seeks an energetic Experienced Automotive Service Advisor / Assistant Service Manager to enhance our world-class service team!

Are you looking for spectacular growth opportunities?

Do you thrive in a fast-paced environment where you have unlimited career potential?

  • Are you an enthusiastic individual who wants to work for a mission-driven company?

    Do you have proven experience as an Automotive Service Advisor / Service Writer and you are looking for your next career steps?

    Then our Company is the right fit for you!

    The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.

    Our Automotive Service Writer is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's services

    Hertrich offers our Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager:

    Extremely Competitive Salaries

    Comprehensive Medical Insurance for Employee & Family

    Dental, Vision, Accident, Cancer, & Life Insurance available for Employee & Family

    Short- & Long-Term Disability Plans available for Employees

    Paid Vacation

    Paid Holidays

    Paid Personal/Sick Days

    401K Plan with Employer Match

    Employee Purchase Discounts

    Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager Duties Include:

    Potentially train to support Service Manager by completing duties such as monitoring service inquiries, maintaining inventory of spare parts, enforcing service rules in the facility, tracking service operations and daily service paperwork

    Meet and Greet Service Customers promptly

    Answer incoming service calls and schedule appointments

    Advise customers of estimated service/repair costs and anticipated completion time

    Coordinate repairs/service orders with Technicians

    Record and report issues to the Department Supervisor

    Ensure complete customer satisfaction by getting it right the first time

    Suggest appropriate additional service to the customer

    Other duties as directed

    Experienced Automotive Service Advisor / Service Writer - Assistant Service Manager Qualifications:

    Must have a minimum of 2-3 years' experience as a Service Advisor/Writer or 1 year as an Assistant Service Manager

    Must be a customer-oriented, self-motivated team player

    Prior sales and/or customer service experience required

    Prior up-selling experience a plus

    Must be computer literate

    High School Diploma or GED required

    Must be available to work a flexible schedule that will include some evenings and Saturdays

    Must have a valid driver's license and few to no points on driving record.

    "We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

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